I reported the problem I had regarding my THY flight experience to THY with the feedback registration number 10003433. In summary, I talked about the negative experience I had when landing at Istanbul airport and asked for the necessary grievance to be resolved. Namely, our captain persistently tried twice to land on the runway over the Black Sea, which even people from northern countries had not tried, but failed, putting us all at risk. With the wings wobbling and an extreme shaking, 50 meters before the runway, he gave gas again and passed the runway. He made his 3rd attempt by coming over the Marmara Sea and landed. After my feedback, in the e-mail sent from THY, it was stated that there was no bypass situation and the issue was covered up in an interesting way. I have a well-established company in front of me. I said we would solve this situation on their own without needing other channels, but I was wrong. Customer relations are very bad. From now on, I will prefer to solve the problem through official channels. I have audio and video recordings and flight radar file of the flight.
I reported an issue I experienced with a THY flight using feedback record number 10003433. In summary, I described the negative experience I had during the landing at Istanbul Airport and requested compensation for the inconvenience. Specifically, our captain attempted a risky landing approach over ...
On 10.04.2023, I purchased a THY flight ticket from Istanbul to Ordu-Giresun Airport. Due to weather conditions, the plane couldn't land at the designated point and we were diverted to Trabzon Airport. We were told that our inconvenience would be resolved, but we were left waiting outside in the col...
I booked a flight with Turkish Airlines (THY) from Izmir to Kayseri with a layover in Istanbul. Due to a delayed departure from Izmir, I missed my connecting flight from Istanbul to Kayseri. As a result, I couldn't reach Kayseri and had to return to Izmir, ruining all my plans. When I requested a re...
I want to share my complaint about the worst THY flight I have ever experienced. My flight TK 7511 from Izmir to Sabiha Gokcen on 17.08.2023 was delayed due to the late arrival of the aircraft. When I informed the ground staff that I had a connecting flight, they assured me there would be no issues ...
My Experience with Lost Baggage on Turkish Airlines and What Followed On October 12, I flew from Antalya to Istanbul and then to Brussels with Turkish Airlines (THY) to join the ship I captain. However, upon arriving at Brussels Airport, I discovered that my baggage was lost. After investigations, ...
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