Trip.com has been a complete disappointment, and I will never use this platform again. I have traveled to nearly 20 coun...tries and have always purchased my airline tickets directly from the airlines' official websites. However, this past June, due to the holiday season, ticket prices were extremely h
I purchased a flight ticket through Trip.com for travel from Korea to Japan on May 29. While booking the ticket, I exper...ienced an issue related to my identity/name information, and now I am unable to access my ticket details or reservation using my booking number. Because of this situation, I urgen
I purchased a flight ticket from Manila to Istanbul through Trip.com for AirAsia, paying $1,368 with my credit card. My ...reservation number is 638320360778418. However, when I reviewed the issued ticket, I noticed that the name on the ticket was generated using the details of a different passenger fr
I purchased a ticket through Trip.com for the AJet flight VF1988 from London Stansted to Istanbul Sabiha Gökçen on March... 29, 2026 at 11:50 AM, departing from Oxford, UK. On March 26, 2026, I initiated a change request through the Trip.com app to modify the date and time of this flight, but despite t
I purchased a ticket through Trip.com for the December 29, 2025 New York–Toronto flight under reservation number 1638314...906761560, paying a total of $233. Although the reservation appeared under Air Transat, the flight was to be operated by Porter. I received an email stating that the original fligh
On 03.09.2025, I purchased two round-trip flight tickets through Trip.com: Ankara → Rize (outbound) and Trabzon → Ankara... (return on 06.09.2025). The total payment was ₺3,448, with PNR codes 369bms and 369aqz. However, the return tickets were issued under separate PNRs, which resulted in my nephew an
I purchased a Casablanca–Sabiha Gökçen round-trip ticket with Air Arabia through Trip.com, reservation/reference number ...89266478 and PNR 1638314981018259, for a return flight on 11 September. The ticket cost me 506€ in total. When I tried to change the return date, the system demanded an additional
I tried to change the date of my return flight on 11 September. The system is asking me to pay €420 as a “change fee,” w...hich is almost the price of a new ticket. I have already paid for my ticket—why am I being charged an amount comparable to a full fare again? This is unfair and misleading. Please
On July 22, 2025, I had a roundtrip flight booked via Trip.com (Reservation No: 1638314249081249) from Istanbul to Belgr...ade and Belgrade to Podgorica under the name H** M******. Due to my dual citizenship, I encountered unexpected issues at Istanbul Airport immigration and was unable to board my fli
On July 8, 2025, I was attempting to check in for my connecting flight from Tokyo to Istanbul when I was shocked to disc...over that Trip.com had canceled my ticket without informing me. I was left stranded at the airport, with no prior email, message, or app notification about the cancellation. This
On July 16, 2025, I had a Vietnam–Istanbul flight ticket booked through Trip.com. I requested a modification to my reser...vation—not a cancellation. Despite this, my flight was canceled without my consent, and no verification code was sent to me before the action was processed. The original listing f
I purchased two round-trip flight tickets on Trip.com, but my intention was not to finalize the booking—I was simply che...cking whether there was an installment payment option available. As I proceeded through the steps to review the payment breakdown, the system suddenly charged my card without any f
I purchased a connecting flight ticket via Trip.com with Air Arabia on June 20, 2025, for a trip scheduled on July 9, 20...25: Bangkok – Sharjah / Sharjah – Istanbul. When I bought the ticket, the layover time was around 55 minutes. However, on July 5, I received an email informing me that the time of
On June 20, 2025, I booked a multi-leg flight via Trip.com for July 9, flying Bangkok to Sharjah, then Sharjah to Istanb...ul, operated by Air Arabia. When I purchased the ticket, the layover time in Sharjah was nearly 55 minutes, which was acceptable. However, on July 5, I received an email stating t
I booked a round-trip flight through Trip.com, with the outbound flight operated by AJet and the return by Turkish Airli...nes (THY). While I received the e-ticket number and PNR for the THY leg, nothing was sent for the AJet flight. When I called Trip.com customer service, they told me that they cann
I purchased a SunExpress flight ticket through Trip.com. The advertised price for the ticket was €70, but to my surprise..., $96 was debited from my account. This is an exorbitant difference. To make matters worse, the same ticket was listed for only €76 directly on SunExpress's own website. The signif
I bought a Manila-Caticlan flight ticket for the Philippines from Trip.com. I noticed after I bought it that there was n...o check-in baggage on the ticket. I first tried to reach the airline company, Royal Air Philippines, to change the level of the ticket, but I couldn't reach them in any way, and it
I bought a flight ticket from Manila to Caticlan in the Philippines through their site, only to realize after purchasing... that the ticket didn't include checked baggage. I immediately tried to contact the airline, Royal Air Philippines, but I couldn't reach them at all. What's worse, their website d
How on earth can I reach you, how can I call you? I simply cannot find your phone number anywhere! I'm writing to you fr...om Türkiye, and I desperately need to get your contact number so I can actually speak to someone. I need to call you about a ticket issue, but it has to be a Turkish number. It's
I booked a flight three months in advance, and now I need to either change my ticket or cancel it entirely. However, the...se options are completely unavailable, and I'm receiving absolutely no help whatsoever. The site has a cancellation section, but it's utterly useless; I can't process anything the
I accidentally purchased a flight ticket for June 8, 2025, through their website, when I actually intended to fly on Jul...y 8th. Immediately after the purchase, I contacted Trip.com to request a cancellation and a date change. However, my cancellation request was denied, and they have offered absolute
I purchased round-trip flight tickets from Istanbul to Bali via Trip.com, where the total price was clearly listed as ₺1...28,410 on the website. I also received a bank SMS confirmation for this exact amount, and I approved the payment accordingly. However, once the ticket was finalized and issued, I
I booked a connecting flight with Trip.com for April 9th and 10th, with multiple flights totaling £132. The airline was ...Pegasus, but the booking was made through Trip.com. The ticket included both a domestic and an international flight. While the domestic flight came with a luggage allowance and a h
I booked a flight through Trip.com for May 22nd on the TAG-ICN route, and they provided me with a PNR number. But when I... checked the booking directly on the airline’s website, they told me no such ticket existed under that reference. I immediately contacted Trip.com customer service, and instead of
