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Trip.com

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Trip.com

Complaints

173 complaints
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Trip.com Failed to Disclose Critical Baggage Rules Before My Flight

21

Trip.com has been a complete disappointment, and I will never use this platform again. I have traveled to nearly 20 coun...

Trip.com Took My Change Fee but Never Updated My Flight

16

I experienced a serious issue with a flight ticket I purchased through Trip.com. Due to a health-related situation, I ne...

Trip.com Still Has Not Refunded My Flight Change Payment

28

Through Trip.com, I purchased airline tickets with departure on July 22 and return on August 23. Later, because the peop...

Trip.com Did Not Refund My Canceled Uzbekistan Flight Ticket

23

Through the Trip.com application, I purchased a one-way flight ticket for January 6 from Istanbul to Uzbekistan with a c...

Trip.com Refused Refund After Canceling My Direct Frontier Airlines Flight

28

Through Trip.com, I purchased a one-way ticket for a Frontier Airlines flight scheduled for Saturday, June 20 at 11:34 a...

Trip.com Displayed Wrong Baggage Allowance For My Centrum Air Flight

15

I would like to report a serious customer grievance regarding the baggage allowance information for my Centrum Air fligh...

Trip.com Increased My Etihad Flight Change Fee Unfairly

25

I experienced serious inconvenience and frustration while trying to change the date of my Bangkok–Abu Dhabi–Abu Dhabi–Is...

Trip.com Charged More Than The Price Shown During Ticket Purchase

29

I purchased round-trip airline tickets for the Istanbul–Tokyo route through Trip.com. During the purchase process, the ...

Trip.com Coupon Cannot Be Used After Royal Jordanian Flight Cancellation

18

The tickets I purchased through Trip.com for my April 11 Istanbul–Bangkok flight were canceled by Royal Jordanian, and a...

Trip.com And Azerbaijan Airlines Did Not Help With Medical Flight Change

21

I purchased a ticket through Azerbaijan Airlines for the Ankara–Baku route covering the dates May 8–12. Later, I wanted ...

Trip.com Refused Full Refund After Misleading Customer Support Guidance

28

I am experiencing serious financial and emotional damages because of inconsistent and misleading information provided by...

Trip.com Increased Flight Prices Repeatedly During Booking Attempt

43

While searching for a Rotterdam–Istanbul flight on Trip.com for July 17, 2026, I experienced serious frustration and inc...

Trip.com Refused To Change My Hotel Reservation Dates In Brussels

43

When I realized that I had accidentally booked my B&B Hotel Brussels reservation on the wrong dates through Trip.com, I ...

Trip.com Did Not Refund My Wizz Air Ticket Despite Medical Documents

23

Through Trip.com, I purchased tickets for a Wizz Air flight to the United Kingdom covering the dates March 14–21, 2026. ...

Trip.com Sent My Name Incorrectly To Air Premia

14

I purchased an Air Premia airline ticket for a Korea–Japan flight through the Trip.com website. I completed the payment ...

Trip.com Canceled My Kuwait Airways Flight One Day Before Departure

20

On December 30, 2025, I purchased a Kuwait Airways ticket through Trip.com for a round-trip flight between Istanbul Sabi...

I Cannot Reach Trip.com About My Korea To Japan Flight Booking

23

I purchased a flight ticket through Trip.com for travel from Korea to Japan on May 29. While booking the ticket, I exper...

Trip.com Did Not Fully Honor Free Flight Change Rights

15

Through Trip.com, I purchased a multi-city flight itinerary for two people consisting of the following routes: Ankara–Ba...

Trip.com Canceled My Original Flight Instead Of Updating My Reservation

23

I made a reservation through Trip.com for Azerbaijan Airlines flights with departure from Ankara to Baku on May 8 at 10:...

Trip.com Customer Support Did Not Resolve Unexpected Extra Charge

17

While searching for airline tickets through Skyscanner, I was redirected to the Trip.com website and purchased my ticket...

Trip.com Only Sent Automated Replies During My Refund Request

23

On the evening of April 14, between approximately 8:00 p.m. and 9:00 p.m., I purchased a flight ticket to Phuket, Thaila...

Trip.com Fails to Fix Name Error on AirAsia Flight Ticket

28

I purchased a flight ticket from Manila to Istanbul through Trip.com for AirAsia, paying $1,368 with my credit card. My ...

Trip.com And Royal Jordanian Air Lack Of Support And Explanation

48

On February 9, 2026, I purchased a one-way Royal Jordanian Airlines ticket from Istanbul to Bangkok via Amman through Tr...