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Complaints

157 complaints
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I Cannot Reach Trip.com About My Korea To Japan Flight Booking

April 20 10:51 AM12

I purchased a flight ticket through Trip.com for travel from Korea to Japan on May 29. While booking the ticket, I exper...

Trip.com Did Not Fully Honor Free Flight Change Rights

April 18 8:58 PM13

Through Trip.com, I purchased a multi-city flight itinerary for two people consisting of the following routes: Ankara–Ba...

Trip.com Canceled My Original Flight Instead Of Updating My Reservation

April 17 1:22 PM15

I made a reservation through Trip.com for Azerbaijan Airlines flights with departure from Ankara to Baku on May 8 at 10:...

Trip.com Customer Support Did Not Resolve Unexpected Extra Charge

April 15 5:34 PM12

While searching for airline tickets through Skyscanner, I was redirected to the Trip.com website and purchased my ticket...

Trip.com Only Sent Automated Replies During My Refund Request

April 15 7:39 AM15

On the evening of April 14, between approximately 8:00 p.m. and 9:00 p.m., I purchased a flight ticket to Phuket, Thaila...

1

Trip.com Fails to Fix Name Error on AirAsia Flight Ticket

April 2 9:52 AM19

I purchased a flight ticket from Manila to Istanbul through Trip.com for AirAsia, paying $1,368 with my credit card. My ...

1

Trip.com And Royal Jordanian Air Lack Of Support And Explanation

March 30 2:01 PM25

On February 9, 2026, I purchased a one-way Royal Jordanian Airlines ticket from Istanbul to Bangkok via Amman through Tr...

1

Trip.com Refuses Refund Despite Safety Concerns Over Jordan Layover

March 30 1:57 PM23

On February 9, 2026, I purchased a round-trip flight ticket through Trip.com with Royal Jordanian Airlines, departing fr...

Trip.com Refuses to Transfer Paid Seats After Wizz Air Flight Delay

March 29 3:13 PM22

I purchased a ticket through Trip.com for my April 4 Wizz Air flight from Budapest to Istanbul and also paid an addition...

Trip.com Customer Service Unreachable While Flight Status Remains Unclear

March 27 9:50 PM21

I purchased a ticket through Trip.com for the AJet flight VF1988 from London Stansted to Istanbul Sabiha Gökçen on March...

Trip.com Customer Service Unreachable After Boarding Denial

March 27 6:29 PM21

I am experiencing a serious issue regarding my Saudia Airlines flight ticket purchased through Trip.com. On March 27, 20...

Wizz Air Flight Change Leads to Incomplete Refund on Trip.com

March 25 9:01 PM14

I purchased a Wizz Air flight ticket from Budapest to Istanbul for March 21, 2026 through Trip.com. Later, I received a ...

Trip.com Refuses Cash Refund and Offers Voucher After Safety Cancellation

March 22 5:47 PM37

I had to cancel my flight reservation from Istanbul to Dubai, which I purchased through Trip.com, due to security concer...

Trip.com Rebooking Costs Higher Than Direct Airline Tickets

March 21 8:12 PM15

I purchased a flight ticket for two people through Trip.com for the Bogotá–São Paulo–Casablanca–Yaoundé route on March 2...

Trip.com Fails to Issue Promised Refund After Flight Cancellation

March 18 5:28 PM15

We purchased tickets for two people through Trip.com for the Air Arabia flights G9715 and connecting G9321 on March 9, 2...

Trip.com Customer Service Delays Refund Despite Eligibility

March 18 9:07 AM16

The Düsseldorf–Istanbul Sabiha Gökçen flight (AJet) scheduled for April 5 at 1:10 PM, which we purchased through Trip.co...

Trip.com Fails to Provide ARN Code for Missing Refund

March 16 9:47 PM14

I made a one-night reservation through Trip.com for the Phi Phi Sand Sea View Resort in Thailand for April 22–23 (reserv...

Kuwait Airways Cancels Flight but Trip.com Issues Partial Refund Only

March 16 12:41 PM28

I purchased a ticket for my Istanbul–Dubai flight (departing March 19 and returning March 24) with Kuwait Airways, fligh...

Trip.com Refund Stuck “In Progress” After Flydubai Flight Cancellation

March 15 12:53 AM8

I purchased flight tickets through Trip.com with Flydubai for March 6, 2026 (Istanbul–Dubai, flight FZ752) and March 10,...

Trip.com Delays Refund for Jakarta–Singapore Flight and Hotel Booking

March 9 8:18 AM41

On March 20, 2026, I contacted the Trip.com call center to request a change and refund for my flight ticket and hotel bo...

Trip.com Car Rental Forced Me to Buy $543 Extra Insurance

February 10 12:11 AM56

On February 9, 2026, I rented a car for 38 days through Trip.com from Circular Car’s Istanbul Sabiha Gökçen branch. I wa...

Trip.com Refund Issue After ANA Flight Cancellation

February 4 11:29 PM44

My Istanbul–Tokyo flight NH220, scheduled for February 4, 2026 at 6:25 PM, was canceled due to an aircraft malfunction. ...

Trip.com Sold Meal-Included Ticket but Airline Did Not Serve Food

February 2 11:26 PM49

I purchased a ticket through Trip.com for an Indigo Airlines flight on February 1, 2026, on the Phuket–Mumbai–Istanbul r...