TOD TV Double Charge From Two Cards

I have a Tod TV annual package membership and recently faced an unfair double charge without my consent. For the same service, a payment of ₺5,999 was withdrawn from two different bank cards registered to me. These collections were made on 8 September and 15 September, even though I only have one membership. I did not approve any second membership or extra package, and I did not receive any clear information or confirmation regarding these charges. I have tried to reach Tod TV about this issue but have not been able to contact anyone or get support. My Tod TV customer number is 25162***. I request that the unfairly taken payments of ₺5,999  from my two cards be urgently examined, that the duplicate or unauthorized collection be refunded to my account as soon as possible, and that I be informed in writing about the result.