On 23 November 2025, at around 16:15, I created an account on Tod TV by purchasing the sports package and watched the first half of the Beşiktaş–Samsunspor match without any issues. After the first half, I attempted to carry out some actions through the application, but after this process I was no longer able to access my account. Despite trying the ‘Forgot my account/Forgot my password’ option multiple times, I have been unable to regain access in any way. I am certain that I did not enter my email address or phone number incorrectly, and I tried numerous combinations as well as multiple login and password-reset attempts, but none of them worked. After experiencing this problem, I contacted the Tod TV team via X, and I am still waiting for a response. I was unable to watch the remainder of the match and therefore could not fully use the service I paid for. I request an official and clear explanation from Tod TV regarding this access issue, and I ask that my refund request—concerning the portion of the service I was unable to use for this specific match—be evaluated.
I purchased a Tod TV package on 01.12.2025, but due to continuous interruptions, I could not watch the match program broadcast on the same day. I am using the service via the mobile application and web browser, and I was not able to benefit from the package I paid for as expected. I wanted to contac...
On October 25, 2025, at 8:00 PM, I tried to watch the Trabzonspor vs. Eyüpspor Super League match using my Tod Super League Package (member no: 30303525). When I opened the match on the Tod app through my Beko Android TV, I received a “you are not authorized” error, even though I could watch the sam...
“Your access to the site has been blocked. You can try accessing the site again by turning your modem off and on, then refreshing your browser.” I couldn't watch the match on 17.09.2024 Galatasaray-Gaziantep match because of this ridiculous mistake and I still can't access Tod TV's website or applic...
I purchased a Sports Package subscription from the Tod platform about a month ago, and I live in Antakya, Hatay. From the very first day of my subscription, I haven’t been able to watch any broadcasts due to inadequate internet infrastructure in my area. I tried to contact customer service both by p...
Dear TOD Tv Customer Support Team, I am experiencing an issue with my membership. The package I purchased on August 9, 2024, is no longer visible as of February 15, 2025. I have tried to resolve this problem through your online support system, but it has been unsuccessful, and I have been unable to ...
Comments