Tod TV suddenly blocked my access during a match, how can I fix this issue?

On October 25, 2025, at 8:00 PM, I tried to watch the Trabzonspor vs. Eyüpspor Super League match using my Tod Super League Package (member no: 30303525). When I opened the match on the Tod app through my Beko Android TV, I received a “you are not authorized” error, even though I could watch the sam...

On 21.09.2025, I purchased the Seasonal Sports Extra Package with a promotion through TOD TV using my credit card, but I am unable to watch the Premier League matches included in the package. When I tried to watch both the Man City vs. Arsenal game and the Man Utd vs. Chelsea game the day before, I ...

I purchased the Full Package through the Tod TV website, but even though my package is active, I have not been able to use the service for four hours. I keep receiving a notification that I need to register my phone, but when I try to complete the registration, I get an error message saying, “Phone ...

I subscribed to the Tod F1 package expecting full access, including the ability to watch race replays. To my disappointment, replays are completely inaccessible. What kind of broadcaster sells a premium package yet blocks users from watching past events? If you can’t provide such a basic feature, th...

I purchased a one-year subscription to Tod TV that is supposed to work across Web, Mobile, Tablet, Smart TV, Apple TV 4K, and Android TV. However, I’m having serious issues using the service on more than one device. When I open a match on my computer and then try to watch it from my phone or Android...

I currently have an active F1 subscription package through Tod Türkiye, and I’m extremely disappointed with the quality and lack of customer support. On March 23, 2025, during the live Formula 1 race, the audio completely cut out around the 30th lap and never came back. I contacted customer service...

I purchased a TOD TV subscription that includes all available packages, expecting to enjoy full access to live content—especially Formula 1, which was the main reason I signed up. However, when I tried to stream the F1 race, I couldn’t watch it at all. I attempted everything: switching devices, usin...

After purchasing a new Smart TV, I downloaded the TOD TV app and attempted to log in with my existing mobile subscription. Even though the login was successful, none of the content loads on the TV—no live streams, no replays, nothing at all. It’s incredibly frustrating to pay for a service and then ...

I’ve been a TOD TV subscriber, but I’m completely fed up. For over a year, I haven’t been able to reach a single customer representative. It’s like the entire support system is just a placeholder. Every time I run into an issue, I hit a wall—no email replies, no phone support, and no live chat that ...

On February 13, 2025, I tried to watch Fenerbahçe’s match through the live TV section on TRT1 in the TOD app, but due to constant freezing and lagging, I couldn’t watch the game properly. This isn’t the first time I’ve had this issue—it happens every time I try to watch a match. Why am I paying so ...

Even though I have an active subscription on the TOD app for Apple TV, I can’t watch any shows. When I go to the series section and press play, the app immediately crashes and closes itself. This issue started suddenly while the app was working fine, and it has been broken for weeks with no fix. I’...

I've been dealing with some persistent problems with Tod TV. The service keeps lagging and disconnecting from the broadcast. Back when the service was with Bein Connect, I didn't have any issues like this. Since I started using Tod TV, watching TV has turned into a annoying experience. It seems like...

I am unable to watch the match broadcasts even though my membership, associated with my customer number, has not expired. Whenever I try to access the match broadcasts, I receive the error message "You are not authorized for this channel." The company does not provide a live support service, nor is ...

I’ve been using the TOD Tv website to watch matches, but I keep running into the same error message: "An error occurred." We appreciate your patience. Please attempt again later. (sa-57271498). This problem has persisted for quite some time, and it’s extremely frustrating to encounter the same issue...

I pay extra to watch Tod TV legally on my television, yet I cannot access the service through the TV app. Even worse, there’s no way to reach a customer service representative for assistance. Calling their suggested number, 0 (212) 473 73 73, is pointless since it doesn’t connect you to an actual re...

I’ve been trying to get on Tod TV for weeks, but as a Comnet internet user, I just can’t seem to access it. I contacted my internet provider, and they said that Tod TV doesn't reply to them, takes a long time to respond, and even blocks their IP addresses. I've been unable to catch any Super Lig mat...

I bought a TOD TV plan and can watch live TV, games, and shows on my phone without any problems. But I can't get to the service on my TV. This has been very annoying because I thought the experience would be the same on all devices. Things are even worse because no one is around to help or give info...

“Your access to the site has been blocked. You can try accessing the site again by turning your modem off and on, then refreshing your browser.” I couldn't watch the match on 17.09.2024 Galatasaray-Gaziantep match because of this ridiculous mistake and I still can't access Tod TV's website or applic...

I bought something recently but can't use it the way it was meant to be used. I finished the buy, but I still can't watch any games. The verification code still gets sent to me even though the number says it's already in use when I try to use it. The app also doesn't seem to know that I've already b...

Hello, I am using Comnet as my internet service provider, and I am encountering a VPN error when using the TOD application. After investigating the issue, I realized that the problem originates from the TOD service. I am curious why such a warning was not provided before purchasing the product. Comn...

I purchased the top package of the TOD app, which boasts an extensive range of content, including the highly sought-after Premier League and Turkish League. But guess what? I'm really frustrated right now. There are no live matches playing and I keep getting an error message whenever I try to watch ...

It's been very upsetting not being able to watch Turkish Super League matches on the TOD app through my Smart TV for weeks. The screen is constantly frozen and filled with static. Contacting customer service is an very bad experience. If the issue remains unresolved by tomorrow's Fenerbahçe-Galatasa...

I bought a 1-year TOD TV subscription in March 2024 because it had Formula 1 broadcasts, which I was really looking forward to watching. I paid ₺395 for this service, hoping for uninterrupted access all year long. Unfortunately, whenever I attempt to watch Formula 1, the app consistently informs me ...