TOD TV Süper Lig Package Login Error – Unable to Access Paid Membership

On July 30, 2026, I purchased the Süper Lig Package from TOD TV via your website with a monthly payment of ₺289. I created a password for the phone number 541******9 and logged in without any problems at first. Last Friday, while I was watching the Galatasaray match, the system suddenly logged me out in the middle of the game, and I have not been able to log back into my account since then. Because of this, I was unable to watch the rest of the Galatasaray match or any of the other matches that weekend. I reset my password, and the verification code was successfully delivered to my phone. However, when I try to log in with the new password, the system gives an error message stating that the membership or password information is invalid and does not allow me to access my account. I also tried to reach TOD TV customer service at 0212 473 7373, but it is impossible to reach a representative through this line. I am paying for a package that I cannot use and I am experiencing a clear loss of service. I kindly request that my account access problem be resolved urgently, that I be allowed to log in and use the Süper Lig Package I paid for without interruption, and that my grievance for the matches I could not watch be addressed as soon as possible.