I have been experiencing serious issues for a long time while trying to watch major and important matches on Tod TV. When I try to access the content through the Smart TV application, the screen keeps showing a loading logo, and the stream never starts. Because of this, I attempt to watch matches on my laptop through a web browser, but despite having a stable and high-speed internet connection, the video quality becomes extremely blurry and drops to an unwatchable level, especially during recent matches.
These problems have been consistently occurring over the past 1–2 months, particularly during major games, and despite paying for the service, I am unable to watch matches properly. I also cannot reach any real customer support. There is only a voice assistant, which is either inaccessible or fails to provide any useful solution.
I am currently paying $9 per month for Tod TV and am on my 10th out of 12 installments. Under these conditions, I am completely dissatisfied with the service I am receiving. I request that Tod TV either provide a stable streaming service where I can watch matches clearly without interruptions, or cancel my subscription without penalty so I can switch to a different service, or refund the fees I have already paid.
I have been unable to properly watch the Super League package I purchased through Tod TV since the beginning of the season. Even though I have a 1,000 Mbps fiber internet connection at home, the broadcast on the Tod TV app constantly freezes and stutters, especially during live matches, making it im...
I want to express my deep frustration with the Tod TV service throughout the entire season. Aside from matches streamed on beIN Sports 1, every other match has had serious viewing issues. The broadcasts constantly cut out, freeze, or buffer to the point where it's nearly impossible to watch a full m...
When I purchased a TOD TV subscription, I expressed concerns about streaming quality and connectivity issues. The customer representative assured me over the phone that I could cancel anytime if dissatisfied and would receive a refund for the remaining months. This conversation is recorded and avail...
I purchased a Tod TV package on 01.12.2025, but due to continuous interruptions, I could not watch the match program broadcast on the same day. I am using the service via the mobile application and web browser, and I was not able to benefit from the package I paid for as expected. I wanted to contac...
I am unable to watch the match broadcasts even though my membership, associated with my customer number, has not expired. Whenever I try to access the match broadcasts, I receive the error message "You are not authorized for this channel." The company does not provide a live support service, nor is ...
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