Our family owns a Model Y and encountered instances of sudden braking while driving with children. What is Tesla phantom braking?

I took delivery of my vehicle on August 12. I set off from Ataşehir, and while driving near Küçükçekmece, I noticed that the regenerative braking system was no longer functioning. Along with this, multiple warning messages began appearing frequently on the vehicle's monitor (e.g., Traction Control D...

I was recently involved in an accident while driving my Tesla, and shockingly, the airbags didn’t deploy. This is a major safety failure, and I immediately reported the issue. However, despite the seriousness of the situation, Tesla showed zero urgency or concern in addressing it. To make matters w...

I purchased my Model Y on March 7, 2025. During the process, Tesla’s sales representatives strongly encouraged me to act quickly, claiming that the upcoming version would arrive with a much higher price tag. That urgency pushed me to finalize my decision. Now, just a few months later, Tesla has intr...

My Tesla has been experiencing a critical issue for the past 45 days—the autopilot system and all cameras are non-functional. A service ticket was opened on February 23 after I reported that neither the autopilot nor the cameras were working. The technicians identified four parts that might need rep...

I purchased a Tesla Model Y, which is officially advertised to have a range of 465 km. However, every time I charge the vehicle to 100%, the range displayed on the screen is only 370–380 km—not even close to the advertised figure. Let me be clear: this is not the actual driven range, but the projec...

I am a Tesla Model Y owner and recently experienced a frustrating issue while trying to charge my vehicle at a Tesla Supercharger. The system displayed a "port error" warning, and despite multiple attempts, I couldn’t charge the car. I called Tesla support at 10:46 AM and was told by a representativ...

I recently purchased a Tesla Model Y, expecting a full-charge range of 455 km as advertised. However, after two full charges, the range displayed at 100% is only 393 km. When I raised this issue, Tesla responded by stating that the battery needs to be discharged to 0% and then fully recharged to 100...

I took delivery of my Tesla Model Y SR on September 10, equipped with Hankook tires. After just 6,000 km and two months of careful usage, noticeable cracks have appeared on all four tires in multiple spots. This vehicle was never used for drifting, off-road driving, or subjected to sudden braking or...

I purchased my Tesla Model Y in late 2023 and recently noticed a crack in the roof glass above the right door. I assumed this would be covered under warranty, but I was shocked when Tesla told me it wasn’t and gave me a repair cost estimate. They mentioned it could be handled through insurance, but ...

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I purchased a Tesla Model Y in late 2023, and by the 4th month, I noticed a crack on the roof glass above the right door. Assuming it would be covered under warranty, I didn’t worry and scheduled a service appointment. However, I was shocked when I was told it wasn’t covered under warranty, and they...

I purchased my Tesla Model Y expecting a 282-mile range, but it never charges beyond 244 miles, no matter how many times I reset the settings. In reality, I’ve never even reached 217 miles and can only drive a maximum of 199 miles. I believe there’s a serious issue with the car’s battery or range ca...

I decided to sell my Tesla Model Y, which I bought brand new with zero issues. However, during the inspection, I was shocked to hear that the front hood had been replaced. This wasn’t something I knew about – it appears to be a factory assembly issue. To sell the car, I need Tesla to provide a form ...

I placed an order for a Tesla Model Y on July 11 and have been waiting for the VIN assignment. Over the past two days, I’ve noticed that VINs are being assigned to people who ordered in July, including someone who ordered on July 28—two weeks after my order. There are several other examples like thi...

Hello there, I bought a Tesla vehicle, and once the registration process was done, I received news about some damage to the car. Thankfully, they assured me that they would replace it. I was informed that I have to update my traffic insurance to match my new vehicle. Has anyone else gone through som...

On July 26, 2024, I discovered that the glass roof of my Tesla Model Y had cracked while parked in a closed garage. I learned that this issue has also been reported by other Model Y users. Believing it to be a manufacturing defect, I opened a service request. However, the service team insists on rep...

On June 21, 2024, I purchased a Tesla Model Y SR vehicle. The vehicle was delivered to me with paint defects. It was stated that the mobile service could resolve the issue. However, one week after purchasing the vehicle, we discovered that the mobile service did not have the ability to conduct such ...

Hello, I would like to bring to your attention an issue with my Tesla Model Y. When driving at a certain speed, there is a noticeable and disturbing wind noise coming from the driver's side door. As a result, I took my vehicle to the Musluoğlu Tuzla Tesla service center and went on a test drive with...

I visited the Tuzla Tesla Service Center due to paint chipping on the right and left rear door sills of my Tesla Model Y. The paint is being damaged by stones hitting the rear door sills from the front wheel. I pointed out what I believe to be a design flaw and requested that the repairs be covered ...

Tesla Turkey started deliveries of the Model Y on June 20, following orders opened on April 19. Users who received their vehicles on June 20-21 were promised a Tesla Supercharge gift of 20,150km. However, on June 22, it was stated that this was an error and future recipients would only receive 150km...

The story begins with our collision with a dog that ran out from the median strip in Ankara, Turkey, with a 2023 Tesla Model Y. We called Tesla Service, and they told us that if it is not an electromechanical issue, they do not deal with it and that we should go to a body shop on our own. So, we go ...

Dear Tesla Representatives. On April 19th, I ordered a Model Y vehicle. The next day, I sought to cancel the transaction and receive a return of the ₺50,000 pre-order charge. However, your company's statement that such a circumstance is not feasible appears to be oblivious of the Turkish Consumer Pr...

Ever since the unfortunate incident involving my Tesla Model Y, my car has been patiently waiting for the necessary parts at the authorized service center since 04/03/2024. We still don't have an estimated date for when the front bumper and seat cushion replacements will be available. It's frustrati...

I placed an order for a Model Y through Tesla Turkey with the order code RN118925138. Afterward, I decided to cancel the order and asked for a refund of the deposit. I was taken aback when Tesla responded by sending an invoice that seemed unfair and inappropriate, claiming it was for an order proces...

I'm currently experiencing some mechanical and Supercharger system problems with my 2023 Tesla Model Y. The company's communication center is not available around the clock. Unfortunately, there are no service centers available outside of Istanbul to assist with my mechanical complaints. The car is...

I received my Tesla Model Y on September 9, 2023, with all the features included. I made the payment in August and headed out for a work trip. When I got back, I was surprised to discover that even though I had paid for it, the Full Self-Driving (FSD) feature and the Summon call weren't functioning ...