Ever since the unfortunate incident involving my Tesla Model Y, my car has been patiently waiting for the necessary parts at the authorized service center since 04/03/2024. We still don't have an estimated date for when the front bumper and seat cushion replacements will be available. It's frustrating that Tesla, a company renowned for pushing the boundaries of technology, is unable to give a clear timeline for a front bumper replacement. It appears that a lot of users have been expressing this same concern. Tesla is about to learn the importance of customer satisfaction for sales as they enter the Turkish market. The parts I'm waiting for are basic bodywork components. Waiting for a critical part would be an unimaginable situation. It's important for potential Tesla buyers to carefully consider this situation.
The story begins with our collision with a dog that ran out from the median strip in Ankara, Turkey, with a 2023 Tesla Model Y. We called Tesla Service, and they told us that if it is not an electromechanical issue, they do not deal with it and that we should go to a body shop on our own. So, we go ...
I experienced a small mishap with my Tesla Model Y Performance on September 29, 2023. I will share a picture with you, and you will notice that there is absolutely no damage. However, it is worth mentioning that the "axle" has been on backorder for a staggering 74 days. We're currently stranded at O...
My experience with Tesla's service in Turkey has been deeply disappointing. Following damage to my Tesla's bumper, I was directed to Bursa Inallar Ovaakça Service by Tesla. Despite being a certified service center, they delayed placing the order for damaged parts for 2-3 weeks, citing high workload....
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