Dear Tesla Representatives. On April 19th, I ordered a Model Y vehicle. The next day, I sought to cancel the transaction and receive a return of the ₺50,000 pre-order charge. However, your company's statement that such a circumstance is not feasible appears to be oblivious of the Turkish Consumer Protection Law's 14-day withdrawal period for internet transactions.
On April 19, 2024, I made a prepayment of ₺50,000 via my credit card with order number RN121511037 to purchase a Tesla Model Y on the tesla.com website. While the price of the Tesla Model Y I ordered was ₺1,791,451, on April 22, 2024, I noticed that the price of the same vehicle had increased to ₺2,...
On April 19, 2024, I made a payment of ₺50,000 using my credit card to order a Tesla Model Y on the tesla.com website. The order number is RN121512491. When I ordered the Tesla Model Y, it was priced at ₺1,791,451. However, on April 22, 2024, I noticed that the price had skyrocketed to ₺2,605,747 on...
On February 10, 2025, at 16:39, I placed a pre-order for a Tesla Model Y (Order number RN123780180) through your website by paying ₺50,000 with my Halkbank credit card. I made this order under the impression that delivery would take 2 to 3 months. However, my order was approved the next day, and I w...
In November 2024, I applied for a loan through Tesla Türkiye to purchase a Tesla Model Y under my company’s name. As part of the process, a deposit of ₺50,000 was charged to my credit card. The Tesla representative assured me that I could finance 100% of the vehicle's cost, which was ₺1,890,000. Bas...
I canceled my Tesla Model Y order online on August 5, 2025, but the ₺140,000 deposit taken from me has still not been refunded, which is extremely dis...
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