Tesla Refuses Warranty Repair for Dangerous Brake Failure in My New Car

I took delivery of my vehicle on August 12. I set off from Ataşehir, and while driving near Küçükçekmece, I noticed that the regenerative braking system was no longer functioning. Along with this, multiple warning messages began appearing frequently on the vehicle's monitor (e.g., Traction Control Disabled, Stability Control Disabled, Lane Departure Avoidance Disabled, Automatic Emergency Braking Unavailable, etc.). When I lifted my foot off the gas, the car failed to decelerate as expected and continued at the same speed. In a high-speed situation with suddenly congested traffic, an accident would be unavoidable. Braking also requires excessive pressure on the pedal. If the driver were to panic, this could easily lead to a serious accident. Due to the danger of the situation, I called customer service. After waiting 17 minutes, I was finally able to speak to a representative and shared both the issue and screenshots of the warnings. I was then given an appointment for September 23 — more than a month later — along with a quote of ₺3,240 for the repair. I called customer service again (in total, I spoke with the same representative three times, which leads me to believe only one person handles the line). I explained once more that the vehicle is brand new and still under warranty. I stressed that a warranty-covered vehicle malfunctioning in a dangerous way on the road is unacceptable, and I objected to the long wait and being charged for the repair. The representative stated that the wheel alignment had been disrupted and claimed that no vehicle’s alignment is covered under warranty. They then suggested that I could go to one of Tesla’s partner service centers for a cheaper and sooner appointment. They sent me contact details of those centers via email. Frankly, I am extremely disappointed. Tesla is refusing to take responsibility for a critical system failure in a car that has only driven 500 km. I contacted the service center at the number provided and explained the situation in detail. The service technician told me this is a system issue that should be handled directly by Tesla, and it is beyond their scope. As of now, my car is parked and unusable, waiting for the September 23 appointment, and I’m being forced to pay ₺3,240. I kindly request Tesla to respond to this matter urgently and resolve my grievance appropriately.