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Helppay

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Helppay

Complaints

47 complaints
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Requesting a Refund and Explanation for an Unrecognized Helppay Transaction

14

On 04/03/2026, I saw through my İş Bankası mobile app that a payment of $1 had been charged from my İş Bankası account t...

Requesting a Refund and Security Review After Unauthorized Helppay Charges

9

Two separate unauthorized transactions were made through Helppay from my İş Bankası debit card, without my knowledge or ...

Google One Subscription Charged My Card Without Permission

13

A charge of $12 was made today at 11:36 PM to the card linked to my Ziraat Bank account with the transaction description...

Google Kitty Call and Dog Prank Call Made Repeated Unauthorized Charges

3

I am filing a complaint because Google charged my card without my knowledge or permission. Nearly every day, different a...

Unauthorized Google Play HelpPay Charge Appeared on My Card

2

On March 11 at 6:57 PM, an unauthorized charge of $23 was processed through HelpPay via Google Play without my knowledge...

Google HelpPay Digital Game Purchase Appeared Without My Permission

4

While reviewing my credit card statement, I discovered that on March 10, 2026, an unauthorized $1 charge was processed t...

Google HelpPay Charged My Card for PUBG Mobile Without Permission

2

On March 7 at 12:48 PM, a charge of $5 with the description *"Google PUBG Mobile g.co/HELPPAY#GB" was processed on my Zi...

I Want a Refund for Unauthorized Helppay Payments

October 25, 2025 11:17 AM22

On September 24 and October 24, two unauthorized charges of $2 each were made to my Ziraat Bank credit card under the na...

Requesting Refund for Unauthorized Google Help Pay Charges

October 15, 2025 1:56 PM40

On September 7, September 30, and October 14, three separate charges of $5 (about 154 TRY each) were made to my Akbank c...

Helppay Unauthorized Payments — Refund Still Pending

October 15, 2025 12:29 AM30

On October 13, 2025, two unauthorized transactions were made on my credit card — one for $25 (729.99 TRY) and another fo...

Helppay Google eFootball Took $61 Without My Consent

October 13, 2025 10:38 PM23

On October 9, 2025, a total of $61 (1,750 TRY) was withdrawn from my Ziraat Bank personal credit account under the descr...

Unauthorized Google Aisle Secrets Charges via Helppay on Card

October 10, 2025 2:12 AM46

On October 7, 2025, a charge of $3 (93 TRY) and on October 9, 2025, another charge of $16 (470 TRY) were withdrawn from ...

Multiple Unauthorized Google Helppay Transactions on Credit Card

October 7, 2025 9:47 PM35

I recently discovered that a total of $35 (1,014.67 TRY) was withdrawn from my İş Bank credit card without my knowledge ...

Unauthorized Helppay Google PUBG Mobile Charge on My Bank Account

October 6, 2025 4:53 PM23

On October 6, 2025, a charge of $33 (949.99 TRY) was withdrawn from my İş Bank account under the description “Helppay Go...

Recurring Unauthorized Charges by Helppay on My Bank Card

September 29, 2025 4:23 PM20

On September 29, 2025, an amount of $6 (159.99 TRY) was withdrawn from my bank card ending in 3327, without my knowledge...

Fraudulent GC Helppay Payment Linked to YouTube Premium

September 19, 2025 3:23 PM27

On September 18, 2025, a charge of $28 (800 TRY) was withdrawn from my İş Bank account under the description “YouTube.co...

Google Helppay Ballistic Hero Charged My Card Without Authorization

September 14, 2025 4:20 PM23

On September 14, 2025, at 8:58 AM, I noticed that $1 (39.99 TRY) had been withdrawn from my Ziraat Bank debit card (endi...

Unauthorized Google Helppay Charge Refund Issue Unresolved

September 6, 2025 10:00 PM60

Today at 9:27 PM, an amount of $9 (250 TRY) was withdrawn from my Ziraat Bank card (ending in 4482) through Google Helpp...

Unauthorized Google Helppay Charges on My Card Without Consent

August 27, 2025 5:37 AM51

On August 24, 2025, at 12:28 PM, I discovered that $0.40 (12 TRY) had been withdrawn from my card (ending in 2174) under...

Fraudulent Google Helppay Payment on My Credit Card

August 6, 2025 12:27 AM48

On August 5, 2025, a charge of $3 (94.50 TRY) was withdrawn from my credit card under the name “Google Helppay”, without...

I Was Charged ₺49.99 by Google Without My Permission on g.co/helppay/GB

July 28, 2025 10:29 PM98

On July 28, 2025, Google charged ₺49.99 to my credit card without my knowledge or approval. The charge appeared under th...

Helppay Charged ₺155.99 Without My Consent Using My Ziraat Card Ending in 2263

July 23, 2025 12:06 AM49

On my Ziraat Bank card ending in 2263, a charge of ₺155.99 was made by Helppay without my knowledge or authorization. I ...