On July 26, 2024, I discovered that the glass roof of my Tesla Model Y had cracked while parked in a closed garage. I learned that this issue has also been reported by other Model Y users. Believing it to be a manufacturing defect, I opened a service request. However, the service team insists on replacing it through my insurance.
I am requesting that the glass be replaced under warranty due to the suspected production issue.
I own a 2024 Tesla Model Y, and despite being driven only 9,149 km and still under warranty, the glass roof suddenly cracked on its own—without any impact, accident, or external force. This is clearly a manufacturing defect, yet Tesla's response has been deeply disappointing. I reported the issue t...
I purchased a Tesla Model Y in November 2024, and recently experienced a major safety issue: the glass roof cracked spontaneously from the inside, without any external impact or internal trauma. At first, the crack was small, and I immediately opened a service ticket. However, because of the holida...
I purchased a Tesla Model Y in late 2023, and by the 4th month, I noticed a crack on the roof glass above the right door. Assuming it would be covered under warranty, I didn’t worry and scheduled a service appointment. However, I was shocked when I was told it wasn’t covered under warranty, and they...
I purchased my Tesla Model Y in late 2023 and recently noticed a crack in the roof glass above the right door. I assumed this would be covered under warranty, but I was shocked when Tesla told me it wasn’t and gave me a repair cost estimate. They mentioned it could be handled through insurance, but ...
In August 2025, while driving my Tesla Model Y in the Izmir Bornova and Çeşme regions, the glass roof suddenly cracked across its entire length without any impact, stone chip, or visible damage. There were no external factors, marks, or dents — the crack happened entirely on its own, and this is the...
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