I placed an order for a Tesla Model Y on July 11 and have been waiting for the VIN assignment. Over the past two days, I’ve noticed that VINs are being assigned to people who ordered in July, including someone who ordered on July 28—two weeks after my order. There are several other examples like this.
When I contacted customer service, I was told that my package is different and not standard, but the customers who received their VINs also had different packages, so I feel like I’m being misled. I’ve already been waiting for two months, and it’s frustrating to see others who ordered later receiving their assignments first. I’m requesting that VINs be assigned in the correct order, based on when the orders were placed, so that customers aren’t left feeling disappointed and unfairly treated.
I received my Tesla Model Y on June 25th. Unfortunately, I did not receive the 20,000 km charging bonus that was given to customers who received their cars just a few days before me. I have no idea why there is such discrimination among customers. It's quite understandable that this issue is causing...
We ordered a new Tesla Model Y on 07.05.2025. The delivery time has been changed multiple times, causing us a lot of stress and uncertainty. I reached out to our customer representative, Ms. B***, and tried to explain that we need the car to be delivered within a specific time frame because we will ...
I ordered a Tesla Model Y (order number RN122807583) on October 5 and was promised delivery within November. After making full payment, I was repeatedly contacted by customer representatives confirming this timeframe. However, the delivery has now been delayed to December 26. The lack of customer s...
The vehicle for which I have fully paid and insured can only be delivered after 35 days. I placed an order for a Tesla vehicle at the beginning of June, and the estimated delivery date was shown as July and August when purchasing. It was stated that I could fix the price by paying for the vehicle du...
I placed my orders (hlgvnree3h - 1zfa70730434023932 and 1zfa70736611232491) on August 7, 2025, and they have been stuck with UPS ever since. I've tried to get in touch with someone—anyone—for a real update, but I've met a block. I can't get in touch with anyone at Tesla, and UPS says they can't give...
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