I purchased my Tesla Model Y in late 2023 and recently noticed a crack in the roof glass above the right door. I assumed this would be covered under warranty, but I was shocked when Tesla told me it wasn’t and gave me a repair cost estimate. They mentioned it could be handled through insurance, but why should I pay for a defect that’s not my fault? This is unacceptable, and I urge Tesla Türkiye to reconsider their stance. If not, I will pursue legal action to resolve this issue.
I purchased a Tesla Model Y in late 2023, and by the 4th month, I noticed a crack on the roof glass above the right door. Assuming it would be covered under warranty, I didn’t worry and scheduled a service appointment. However, I was shocked when I was told it wasn’t covered under warranty, and they...
I own a 2024 Tesla Model Y, and despite being driven only 9,149 km and still under warranty, the glass roof suddenly cracked on its own—without any impact, accident, or external force. This is clearly a manufacturing defect, yet Tesla's response has been deeply disappointing. I reported the issue t...
On July 26, 2024, I discovered that the glass roof of my Tesla Model Y had cracked while parked in a closed garage. I learned that this issue has also been reported by other Model Y users. Believing it to be a manufacturing defect, I opened a service request. However, the service team insists on rep...
In August 2025, while driving my Tesla Model Y in the Izmir Bornova and Çeşme regions, the glass roof suddenly cracked across its entire length without any impact, stone chip, or visible damage. There were no external factors, marks, or dents — the crack happened entirely on its own, and this is the...
I discovered an unexplained crack on the upper glass (roof glass) of my Tesla Model Y, just above the left door, within a month of purchasing the vehicle. Researching online, I found similar cracks originating from stress and contraction, exactly where mine occurred. I promptly submitted a service r...
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