I received my Tesla Model Y on September 9, 2023, with all the features included. I made the payment in August and headed out for a work trip. When I got back, I was surprised to discover that even though I had paid for it, the Full Self-Driving (FSD) feature and the Summon call weren't functioning as promised.
When I called the company, I was completely taken aback by the response. The representative stated that Full Self-Driving was not feasible in Turkey. When I asked about the reason behind selling us cars with these features, their response was quite surprising. They said, "If you want, you can return the car within a month of purchase and get a full refund."
Unaware of this and away on a business trip, I missed this opportunity. It's absolutely outrageous for a brand to act in such a manner, tricking its customers and withholding vital information. I would greatly appreciate any guidance on the appropriate authorities to consult regarding this matter.
On December 8, 2024, I placed a pre-order for a Tesla Model Y SR, paying ₺50,000 as a deposit. After speaking with Tesla's call center, I was informed that if I completed the full payment by the end of December, they would lock in the current price. However, upon reviewing my finances, I realized th...
I placed a pre-order for a Tesla Model Y SR on December 3, 2024, after conducting two test drives at the Vadistanbul experience center and receiving detailed information from Mr. Kılıç. My decision to purchase this specific model was based on its inclusion in the 10% tax bracket, which made it finan...
I purchased my Model Y on March 7, 2025. During the process, Tesla’s sales representatives strongly encouraged me to act quickly, claiming that the upcoming version would arrive with a much higher price tag. That urgency pushed me to finalize my decision. Now, just a few months later, Tesla has intr...
In November 2024, I applied for a loan through Tesla Türkiye to purchase a Tesla Model Y under my company’s name. As part of the process, a deposit of ₺50,000 was charged to my credit card. The Tesla representative assured me that I could finance 100% of the vehicle's cost, which was ₺1,890,000. Bas...
On June 21, 2024, I purchased a Tesla Model Y SR vehicle. The vehicle was delivered to me with paint defects. It was stated that the mobile service could resolve the issue. However, one week after purchasing the vehicle, we discovered that the mobile service did not have the ability to conduct such ...
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