Dyson V10 Has Almost No Suction – Replacement Request After Poor Support

I have been using a Dyson V10 upright vacuum cleaner in Antalya, Turkey, and for about three months the device has had almost no suction power. Because of this, I cannot use it efficiently for cleaning. Today I contacted Dyson Turkey via WhatsApp support about the loss of suction. In the conversation, they stated that the device should be taken to the service center, but I did not find the customer service support sufficient and I could not get a clear, guiding and solution-oriented response that satisfied me. Due to the continuing suction problem and the lack of effective support from customer service, I request that my Dyson V10 be replaced with a properly functioning new product. I kindly ask for my issue to be reviewed and resolved as soon as possible.