Today at around 12:15 pm I received an email from Temu to my address “pott.sa***[email protected]” stating that an order is on its way. I have never created a Temu account and I have never placed any order with Temu using this or any other email address. I am concerned that my email address may have been used without my permission and I do not want any account or order associated with my details. I request that you urgently check your system, delete any Temu account and data that may be linked to my email address and confirm that no orders are being processed in my name. I also ask that you stop sending me any order or account-related emails unless I myself create an account and place an order in the future.
I received an email from Temu, even though I have never ordered from them, which I am not happy about. I have never used Temu, so I don’t understand why I received this email. Please sort this out, as I am very dissatisfied. I do not want to receive any further emails from Temu.
I ordered items from Temu on October 24 under order number PO-147-13923492442233648, and a few minutes later I canceled the order on October 25, before the items were shipped, so I did not need to return anything. I requested a refund from Temu, and they provided a refund proof with a receive range ...
I placed an order with the number PO-203-16254830103590280 on March 6, 2025 at 19:58 through Temu. Just 1 minute after placing the order, I submitted a return request. As of today, 76 days have passed. This means 46 days have passed beyond Temu’s promise of a “refund within 30 days.” Temu has not fu...
I placed an order on Temu with the order number 6121225950028 / PO-098-03526658391671138. Temu informed me by SMS that my parcel would be delivered today, so I stayed at home and waited for the delivery. Despite this, the status was later updated as if the receiver was not at home. This information ...
I am writing to report unauthorized items that were charged and delivered to me through Temu, and to request a full refund and return of these products. Around March 18 or 19, I noticed an order on my Temu account for six lights, one oven mat, and one one-tier shelf that I never authorized or approv...
I initiated refund requests for two different orders I placed through the Temu shopping platform, but although several days have passed, no refund has been made. I paid for both orders by credit card and was clearly informed that the refunds would be returned to my credit card, yet this commitment h...
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