I want to return something I bought on Temu, but shipping it back seems like a hassle. Where can I return it physically?

I placed an order for the aj159 Pro Mouse on Temu on September 16, 2025. It was delivered to me on September 24, 2025. On October 9, 2025 at 14:24, I submitted my return request. My order number is PO-203-10412622899833614, and my return number is PO-203-10412622899833614-D01. The item was received ...

I experienced major disappointment with my Temu order PO-203-00952213322873141. Even though I ordered a cookware set, a fan, and a very stylish coat, completely unrelated items were delivered to my address in Batman Merkez. Instead of my order, I received 12 felt fan covers and a low-quality jacket....

I am submitting a formal complaint regarding the mishandling of my return and the disappearance of multiple items I handed over to your warehouse. Customer support and senior specialists have repeatedly failed to investigate or resolve this matter. I returned 16 items in total according to your poli...

On 3 November I ordered a bicycle from Temu, which was delivered on 6 November. Because I was traveling, the order was delivered to a Paketshop, but it was later returned and sent back to the seller on 18 November. Since then, Temu has refused to refund my money. Temu keeps insisting that the produc...

I purchased a total of two products from Temu. Each product cost ₺809, and with the installment payment, I paid a total of ₺1,618. However, when my package was delivered, only one product was sent to me—the other was missing from the package. I submitted all the evidence to Temu, including my tracki...

On October 30, 2025, I placed an order on Temu for two items: “1 piece of 500mm/19.68in Aluminum Tube – 6063 T6 Grade” and a “304 stainless steel hollow round rod.” I paid 213.93 TL and 340.32 TL for these products (Order No: PO-203-171*****222391291). When the items arrived, I realized they were no...

I ordered items from Temu on October 24 under order number PO-147-13923492442233648, and a few minutes later I canceled the order on October 25, before the items were shipped, so I did not need to return anything. I requested a refund from Temu, and they provided a refund proof with a receive range ...

On September 13, I placed an order on Temu for a Umiga 5-in-1 hair dryer and an electric pepper/salt grinder. I canceled the order before delivery and initiated a return. My return number is PO-203-17375380467832275-D01. I contacted Temu customer service multiple times and was told that a refund was...

Temu uses an AI-powered model to make products appear high quality, but the actual items received are nowhere near that standard. After I received my order, they told me the product had been discontinued, so I couldn’t even leave a review. If that’s the case, why did they sell it to me in the first ...

Since October 10, 2025, I have been trying to return my Temu order (Order No: PO-203-07147469463671028). The item was delivered on October 7, 2025, has never been used, and even the original tag is still attached. I am well within Temu’s 90-day return window, yet I’ve been unable to complete the ret...

I returned the product from my Temu order number PO-203-16338167281270009 within the legal return period because it was too short. The total amount of the item is ₺433.11. It has been about 20 days since I initiated the return, but the refund has not been credited to my original payment method, whic...

On August 16, 2025, and August 22, 2025, I placed two orders on Temu (Order Numbers: PO-203-21359351452791313 and PO-203-08646247800951313). I canceled both orders immediately after realizing I had purchased them by mistake. However, even after a long time has passed, I still haven’t received a refu...

On the Temu app, I received a notification stating that, as a “loyal customer,” a ₺3000 coupon had been credited to my account. To use this coupon, I added about ₺1400 worth of products (a cordless screwdriver, a wrist massager, and another item) to my cart. However, every time I tried to check out...

On June 16, I placed an order on the Temu app for a 16,000pa cordless vacuum (Order No: PO-203-19064716780152956). The delivery information stated that it would be shipped by road and take about a month, which I accepted. However, on July 23, while I was out of town, the package was left at my addre...

On August 17, through the Temu mobile app, I ordered a raincoat and school bag but realized the items were incorrect and immediately created a return request before they were even shipped. The products were never sent, yet instead of receiving my refund of ₺1,578, I have been waiting with no result....

On August 31, 2025, I placed an order for clothing and artificial nail products through Temu. Immediately after the order, I initiated a return process. However, even after 21 days, my refund of ₺902 has not been issued. I have contacted Temu customer service multiple times, and each time I received...

On August 31, 2025, I placed an order on Temu for clothing and artificial nail products. Immediately after placing the order, I initiated a return. However, even after 21 days, my refund of ₺902 has not been processed. I contacted Temu customer service multiple times, but every time I received the s...

On September 8, 2025, I purchased a breast pump through Temu. Since we did not like the product, we decided to return it. I followed all the return procedures correctly — I obtained the return code, used Aras Kargo for shipment, and kept the delivery details. According to the system, the return pack...

On September 5, 2025, I ordered a DSO152 oscilloscope from Temu. The product description on the website was confusing and misleading, using information scrolling to create the impression that certain features, which did not belong to this model, were part of it. As a result, I was misled into buying...

On September 5, 2025, I ordered a DSO152 oscilloscope on Temu. The product page was misleading, as it used scrolling descriptions and presented features from higher models as if they belonged to this one. Because of this, I mistakenly purchased the entry-level DSO152 instead of the DSO510 I original...

On August 7, 2025, I initiated a return request through the Temu app. The total amount of ₺1,986.74 should have been refunded to my credit card, yet to this day, the refund has not been processed. When I contacted Temu customer service, they redirected me to my bank, saying the issue was on their s...

I requested a return for my Temu order PO-203-13706211968631905-D01, and within the app, it showed that the refund had been processed to my bank. However, it has now been about 1.5 months, and no refund has appeared in my account. During this time, I first contacted my bank (Yapı Kredi), but they c...

I placed an order on Temu on July 8, and my items were delivered on July 18, 2025. Since two of the products were not what I needed, I immediately returned them the next day. For the first returned product, Temu informed me that the refund had been processed on July 28 to my financial institution a...

On July 27, I canceled my purchase from Temu on the same day. My order number is PO-203-16986943706234076. I have been waiting for the refund of ₺633.68 to my credit card. Temu sent me a message saying the refund was reported to the bank, but when I spoke with my bank, I was told that no such notifi...

I participated in a Temu promotional campaign promising a free product reward (including a thermal camera) in exchange for inviting friends. I invited 15 people, 7 of whom accepted the invitation by creating new accounts and fulfilling all required conditions. However, the system refused to count t...