4
Resolved

Temu Did Not Send the Missing Item From My Order

Temu Did Not Send the Missing Item From My Order
June 11, 2025 1:30 PM34

The order arrived, but the material was missing. Moreover, Temu neither apologized, nor refunded the money, nor did the missing item arrive later. I trusted that they would send the missing material, so I waited, and now the one-month return period has passed. Unfortunately, nothing was delivered. Please don’t mislead people or break their trust—this is how companies lose credibility and eventually go bankrupt. There’s no point in uploading photos anymore because I won’t be shopping here again.

June 12, 2025 3:33 PM (1 day after complaint)

Hello, Ş****. Thank you for reaching out to us and we apologize for any inconvenience caused. Customer satisfaction is our priority and we are working to improve our service. We would be happy to help resolve the issue.

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