On August 31, 2025, I placed an order for clothing and artificial nail products through Temu. Immediately after the order, I initiated a return process. However, even after 21 days, my refund of ₺902 has not been issued. I have contacted Temu customer service multiple times, and each time I received the same response: “We have deposited your money, check with your bank.” But when I contacted my bank, they confirmed that no such refund transaction exists. Throughout this process, I have been repeatedly given the same answers and left without a solution, and I am now waiting for this to be resolved. I paid with my bank card, and my order number is PO-203-10031277368951505-D01. I live in Kilis and request that my rightful refund be processed as soon as possible.
On July 27, I canceled my purchase from Temu on the same day. My order number is PO-203-16986943706234076. I have been waiting for the refund of ₺633.68 to my credit card. Temu sent me a message saying the refund was reported to the bank, but when I spoke with my bank, I was told that no such notifi...
On April 18, 2025, I made a purchase on Temu totaling ₺1,724.35. I canceled the order shortly after placing it—on the same day. However, despite weeks having passed, I have still not received a refund. I have contacted Temu multiple times regarding this issue. I provided all the necessary documents,...
Comments