I made an order on Temu on May 28 and canceled it right away. Even though I was informed that the refund was processed, it has now been more than a month and I still haven't seen any money returned. I continuously monitored my account and remained hopeful, yet there was no progress. On June 28, I made another order but canceled it immediately due to the lingering issue with the first refund, which left me feeling quite uneasy. Being left in uncertainty for this extended period regarding something as straightforward as a refund is simply unacceptable. I’m really frustrated with getting the same automated replies that don’t provide any real answers or updates. It’s unacceptable for customers to experience delays with their funds like this. I simply want my refund processed promptly and without any more delays.
I made three different orders on Temu on April 15 and canceled them immediately. It’s been a month and a half, and I’m still waiting for my refund. Whenever I reach out to Temu, they consistently tell me that the refund has been processed, yet I still haven't seen any return in my bank account. I’ve...
I canceled items on Temu, but I still haven’t received my refund, and it’s been far longer than it should take. For a platform that usually processes payments quickly, this delay is unacceptable and frustrating. In my previous orders, the money was returned within a short time, so I don’t understand...
On March 4, I placed two separate orders on Temu but immediately canceled them because the products were incorrect. Since that very same day, I’ve been waiting for a refund. Temu claims the refund was sent, but when I contacted my bank, they confirmed that no refund has been received on their end. ...
I bought some stuff through Temu on April 18 and April 20, but I canceled both orders immediately. I canceled right away, but I still haven't gotten my refund. I was informed that a refund was sent to my bank account and even received a transaction slip, but when I reached out to my bank, they said ...
On January 16, 2025, I placed an order on Temu, but canceled it immediately after payment. The app confirmed the cancellation and stated that my refund would be processed back to my Visa card between January 23 and February 5. As of now—well past that time frame—I still haven’t received any refund. ...
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