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Enza Home

Complaints

51 complaints
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2

Enza Home Staff's Disrespectful Phone Response

Soner
Soner
June 1 1:35 PM4

On 01.06.2026, while trying to reach the Enza Home store from which I purchased a product, I accidentally called your br...

1

Enza Home Bedroom Set And Sofas Still Not Delivered

Hazal
Hazal
May 7 3:41 PM28

On 4 March 2026, I placed an online order with Enza Home for a bedroom set and two sofas for delivery to İzmir, Turkey. ...

Broken Sofa Delivered By Enza Home After Long Delay

Onur
Onur
April 16 7:55 PM19

I purchased an L-shaped sofa set from Enza Home Yakacık store on 22 February 2026. While the sales process was initially...

Broken Sofa Delivered By Enza Home After Long Delay
Broken Sofa Delivered By Enza Home After Long Delay
Broken Sofa Delivered By Enza Home After Long Delay
Broken Sofa Delivered By Enza Home After Long Delay
+1
1

Enza Home Missing Screws and Rods Prevent Wardrobe Assembly

Ahmet
Ahmet
April 14 11:55 AM17

On February 13, I placed an online order with Enza Home for a Sirona model wardrobe under order number 3157514524211812....

I Face Enza Home Delivery Delay and Missing Promised Furniture Gifts

Emin
Emin
April 9 1:55 PM24

Enza Home deliberately creates misleading contracts! On August 11, 2025, I purchased a living room set, bedroom set, din...

I Face Enza Home Delivery Delay Despite Product Being Ready

Erdnç
Erdnç
April 6 1:49 PM12

I purchased a Netha sofa set from Enza Home through the Kütahya Enza Home store, and I have been experiencing a shipping...

Enza Home Wardrobe Door Fell Off – Customer Injured After Service Delay

Semih
Semih
March 24 10:07 PM49

Approximately eight years ago, I purchased a bedroom wardrobe from Enza Home, a brand under Yataş Group, at the Bursa–İn...

Enza Home Wardrobe Door Fell Off – Customer Injured After Service Delay
Enza Home Wardrobe Door Fell Off – Customer Injured After Service Delay
Enza Home Wardrobe Door Fell Off – Customer Injured After Service Delay

Enza Home Bold Corner Not Delivered - Refund Request

Seçkin
Seçkin
February 28 11:14 PM23

On 16.02.2026, we purchased an Enza Home Bold Corner product from the Ankara Balgat Enza Home store. During the sales pr...

1

Enza Home / A Clear Failure Of Service And Accountability

Numan
Numan
February 20 11:31 AM234

I paid in full for furniture purchased from Enza Home Mersin Eğriçam with a clear promise of complete delivery within 30...

Enza Home Attempts to Charge Higher Amount Than Quoted

Gizem
Gizem
February 15 7:47 PM42

On February 14, my spouse and I visited the Enza Home store located in Istanbul Gaziosmanpaşa, under the Avrupa TEM-2 Re...

Enza Home Attempts to Charge Higher Amount Than Quoted
Enza Home Attempts to Charge Higher Amount Than Quoted
1

6-Month Non-Delivery And Defective Products By ENZA Home

Sinan
Sinan
February 8 12:48 AM27

On August 23, we purchased a TV unit, bedroom set, dining table, and six chairs from the Enza Home store on the Konya Ri...

1

Enza Home Fails to Refund After Wrong Product Delivery

Kanay
Kanay
February 3 11:09 AM26

I ordered a Briza Plus model sofa from Enza Home, but on January 23, 2026, a completely incorrect product was delivered ...

1

Enza Home Fails to Deliver Furniture Nearly 40 Days Late

Oğuz
Oğuz
January 19 2:45 PM29

On November 29, 2025, I purchased a bookcase from the Yataş Enza Home Kumsal store located in Kayseri Kumsal Shopping Ma...

1

My Enza Home Order Still Not Delivered And No One Calls Back

Oğuz
Oğuz
November 25, 2025 2:20 PM60

I placed a furniture order from Enza Home on 07.09.2025. At the time of purchase, the estimated delivery date was given ...

1

Enza Home Hero Sofa Set Defect: Fabric Wrinkles And Request For Replacement

Emre
Emre
November 23, 2025 9:47 PM46

I purchased a Hero model sofa set from Enza Home’s Istanbul MASKO branch for ₺75,000. As soon as the products were deliv...

Enza Home Hero Sofa Set Defect: Fabric Wrinkles And Request For Replacement
Enza Home Hero Sofa Set Defect: Fabric Wrinkles And Request For Replacement
1

Enza Home Delivery Delay Leaves Expecting Family Waiting for $4,000 Furniture Order

Elif
Elif
November 15, 2025 2:47 PM69

On October 14, 2025, I placed an order for a sofa set and a TV unit from Enza Home Isparta Eğirdir Yolu. We specifically...

Enza Home Under Fire for Ignoring Repeated Calls About Undelivered Sofa

Berkay
Berkay
November 15, 2025 2:01 PM57

On September 15, 2025, I placed an order for the Varena sofa set at the Enza Home store located on the Denizli Acıpayam ...

Enza Home Under Fire for Ignoring Repeated Calls About Undelivered Sofa
Enza Home Under Fire for Ignoring Repeated Calls About Undelivered Sofa

Enza Home Complaint: Warranty Repair Takes 6 Weeks, Sofa Comes Back With Missing Legs

Nezihi
Nezihi
November 15, 2025 1:06 PM71

I purchased the Berta series sofa set from the Enza Home Istanbul MASKO store between October 9–13, 2025 (Invoice No: ıs...

Enza Home Complaint: Warranty Repair Takes 6 Weeks, Sofa Comes Back With Missing Legs
Enza Home Complaint: Warranty Repair Takes 6 Weeks, Sofa Comes Back With Missing Legs
Enza Home Complaint: Warranty Repair Takes 6 Weeks, Sofa Comes Back With Missing Legs
1

Enza Home Sofa Fabric Wrinkling And Pilling Problem Not Fixed

Zelis
Zelis
November 11, 2025 2:31 PM50

I purchased my sofa set five months ago, and by the second month, the fabric started showing wrinkles, thinning, and pil...

Enza Home Sofa Fabric Wrinkling And Pilling Problem Not Fixed

Enza Home Delivered Wrong And Damaged Sofas

Dilara
Dilara
November 10, 2025 11:34 AM44

I experienced serious issues with my order #1104597396 from Enza Home Kurtköy Lens branch. My initial order was delivere...

1

Customer Complaint Regarding Product Quality and Refund Request

Burcu
Burcu
October 10, 2025 7:20 PM55

On August 30, I purchased a bed, base, and headboard set. The delivery took place a month later, on September 29. I have...

1

Enza Home Delays My Sofa Set Delivery and Ignores My Order Payment

Serap
Serap
August 29, 2025 2:13 PM100

On 25.06.2025, I placed an order for a sofa set at the Ankara Antares Enza Home store and made the full payment upfront....

I Bought an Enza Bold Sofa but It Still Has Not Been Delivered in 10 Weeks

Levent
Levent
August 7, 2025 9:46 AM77

Yataş Enza is truly a regret. On May 28, 2025, I purchased the Enza Bold 3-seater left corner sofa set from the Enza sto...