Stanley Thermos Makes Coffee Sour After Three Hours Replacement Request

Stanley Thermos Makes Coffee Sour After Three Hours Replacement Request
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Cornelia's Thank You Message
“Thank you for your prompt assistance and the quality of Stanley products. I appreciate the attention given to my case.”

I received a Stanley thermos bottle with cup as a prize at the Standerton Skou. From the beginning I noticed that when I make coffee for my husband to take to work, the coffee becomes sour after about three hours in the flask, whether I use fresh milk or powdered milk. Because of this, the product is not usable for us as a normal thermos for work, since the coffee cannot stay good for a few hours. We are very disappointed, especially because this is a Stanley product and we expected reliable quality. I kindly request that this Stanley thermos be properly inspected to determine the cause of the problem and that it be replaced with a properly functioning product, as we cannot use this one for its intended purpose.

Cornelia
September 16 1:14 PM

Thank you for your prompt assistance and the quality of Stanley products. I appreciate the attention given to my case.

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