I travelled with Emirates on flight EK0306 from Dubai (DXB) to Beijing (PEK) on 4 April 2026. When I collected my checked baggage from the arrival belt in Beijing, I discovered that my medium hard-shell suitcase, which is about one year old, was badly damaged. One of the wheels was completely broken...
I purchased a ticket on March 31, 2026, for a flight departing at 6:15 PM to Bali (DPS) through Emirates Airlines’ official website. My reservation number is 1762201875684. On my ticket, my name appears as “su*s,” whereas it should be written as “Şün.” I would like to confirm whether this spelling i...
I traveled on Emirates flight EK121 from Dubai to Istanbul on October 19, 2025. Upon arrival, when I collected my baggage, I noticed that my suitcase was severely damaged: the body was partially crushed inward, and both the carrying handle and the pull handle were completely broken. I immediately re...
I’m extremely disappointed with my recent experience flying with Emirates. On March 20, I was scheduled to fly from Phuket to Istanbul with a connecti...
I expected far better from Emirates, but I’m deeply disappointed. We checked in three suitcases in perfect condition. By the end of our trip, two of them were returned completely broken. At Istanbul Airport, we were sent to Çelebi, the ground services company Emirates works with. The woman handling ...
On October 14, 2024, I flew with Emirates on flight EK121 from Dubai to Istanbul. I landed around 6:00 PM and picked up my suitcase between 6:40 and 7:00 PM. When I received my luggage, I immediately noticed it had been damaged. While it wasn’t completely broken, it clearly no longer looked the same...
On December 2, 2023, I flew with Emirates from Dubai to Turkey. When I arrived, I discovered that my suitcase was badly damaged—so much so that it’s now completely unusable. I reported the issue immediately to Çelebi Ground Services, specifically the lost baggage department. I called them over 15 ti...
On May 12, 2024, I flew with Emirates from Poland to Angola. During the transfer, my suitcase was damaged and even tagged to indicate it. When I landed, I immediately reported the issue to the baggage damage desk. After taking photos of the suitcase, the staff told me I could leave without filling o...
On May 19, 2024, Emirates was supposed to host an evaluation event at the DoubleTree by Hilton in Bodrum at 9:00 AM. I spent money days in advance on transportation and accommodation to attend, hoping this opportunity might lead to something valuable. But when I arrived, there was absolutely no one ...
On April 23, during my connecting flight from Bali to Istanbul, I had a deeply disappointing experience. Although I booked my entire journey through Emirates, I was shocked to learn at the airport that my Dubai–Istanbul leg had been transferred to Flydubai without my prior knowledge or consent. I ne...
Flying with Emirates was one of the most expensive choices I’ve made—and unfortunately, also the worst travel experience I’ve ever had. Due to artificial rain in Dubai, our flights were delayed for 30 to 40 hours across different airports. Yet, despite this massive disruption, Emirates offered no ho...