I recently purchased a Smeg refrigerator with an integrated ice maker and a dispenser. There's a problem with the freezer section. They indicated that the component responsible for producing ice would be replaced. In accordance with the warranty terms, we have been awaiting the delivery of the part since 15.03.2022. A year later, the component of the water dispenser that caused the leak had developed rust. Rusting at the water-leaking spot is a very unfortunate circumstance that could have been avoided for a brand like Smeg. After ten months, no response has been received. I will upload both images and videos.
I purchased a fully automatic Smeg espresso machine on August 28, 2023. By December, it began showing a “waste container full” error despite being empty. After being referred to a technical service by Smeg, I was informed that a part replacement was needed. I waited over a month for the part to arri...
Hello, since September 2, 2023, my Samsung RT46K600S8 refrigerator has been cooling at 12-15 degrees. The service initially replaced some parts, but the freezer then failed. The sensors were then replaced, but the cooling issue persisted. The appliance was removed from my home by the service. I requ...
My freezer has swollen inside the freezer compartment after I purchased an additional four years of warranty. I contacted the service. The service arrived on October 8, 2023, and informed me that the product would be replaced. The service contacted me after a long wait, but I was too busy to answer ...
On August 8, 2023, I requested service for my Samsung refrigerator due to a malfunction. The service team determined that repairing the refrigerator was not an option and that it needed to be replaced. We paid the required fee for the replacement, but we haven't received any updates or communication...
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