I purchased a Teka 114270009 – DF 46700 fully integrated dishwasher, and on 20 October 2025 the authorized service carried out the installation at my home in Muğla, Bodrum. During the installation, the service team did not properly connect the water drainage, which caused a serious water leak. Becau...
I am experiencing a serious problem with my Teka built-in oven in Yalova, Turkey, due to the inability to supply a spare part, which has left me unable to use the product for 5 weeks. The part in question is the commutator for 9 programs. The process has been initiated in my name, Orhan T***, and my...
"Thank you very much for your fast communication and problem solving."
My Teka HS-605 built-in oven has had a heating element (resistance) failure for approximately one month. Because the heating element was not working, I contacted Teka’s authorized service, and the service team came to my home to inspect the appliance. I informed them that I suspected a heating eleme...
It has been about one year since I purchased my Teka HLX 60 4G AI Al Inox built-in cooktop, and by the end of this period, the paint on the control knobs began peeling off. I contacted Teka’s authorized service, and a service team came to inspect the issue and opened a service record. I first notic...
On December 27, 2023, we purchased a Teka built-in oven as a gift for my grandmother. While the oven was still under warranty, rust began forming inside the interior cavity, but due to her age, she was unable to notice the issue at the time. By the time we discovered the problem, the warranty period...
"I would like to thank the store officials very much for their attention and involvement; a response was provided regarding my complaint and the issue was resolved."
I have been using my Teka built-in cooktop for about two years, and since the very first day I purchased it, there have been persistent stains and noticeable discoloration on the surface that simply will not go away. Even though I use the cooktop very carefully and keep it clean, I never put its par...
My Teka dishwasher has had problems since the very first day. The machine constantly shows an E4 error, the door does not close properly, and the installation was not done correctly. I have been dealing with these issues for approximately four months. The product was installed by the contractor com...
I have been experiencing severe rusting on the lower rack of my Teka DW605 S dishwasher for about one month. When I moved into the apartment, the dishwasher was already installed, and I am aware that the appliance is approximately eight years old. Rust developing to this extent in such a short time...
I own a built-in Teka dishwasher that is now about six years old. Over time, the racks have started to crumble and rust, and this problem has become permanent and progressively worse with use. At this point, the racks are so rusted and damaged that the dishwasher can no longer be used properly. I ha...
"You are telling me that you can offer a solution by charging a fee for an exchange. This rust is not due to customer use, it is a manufacturing defect of your brand. It doesn't matter, don't replace it, I'll buy a new machine, but I won't let anyone buy this brand. As seen in the pictures, you are putting my family's health at risk."
"I am writing a confirmation message trusting Ms. Zübeyda's sincerity; I hope she doesn't embarrass me."
"I am still waiting for a call. The process is ongoing."
Today, I experienced a problem with my Teka dishwasher. When I turn the machine on, it makes a noise and the red light turns off. This issue has occurred for the first time. I have not yet contacted customer service, and I tried restarting the machine, but the result did not change. I do not have t...
I have been facing a serious issue with my Teka TB 770 model cooktop since July, and it has been nothing but a source of frustration and disappointmen...
"I would like to thank the resolution team who worked hard for a long time to find a solution."
I purchased a Teka electric cooktop on November 1, 2024, and shortly afterward, one of the burners stopped heating. When I called for service, I was t...
"No one contacted me, I personally called and requested service. I do not want to pay a service fee after all this inconvenience. How do you plan to help?"
On May 14, 2014, I purchased a Teka ARK938 kitchen faucet. However, on February 16, 2025, I experienced a spout breakage, which, according to various ...
"Of course, no one called or asked, Teka should be avoided, unfortunately they do not stand behind their product, and they are not hesitant to send broken and defective products."
The hood was broken in the built-in set sent by Horoz Logistics, which I bought from Teka, and a service form was created for this. I gave approval for the replacement, but Teka keeps me waiting despite my repeated requests. It’s been two weeks now. Actually, my experiences with the company are much...
I called the technical service due to a smell coming from my Teka built-in oven. They informed me that the heating element and a part called the commutator needed to be replaced, saying the insulation was damaged. They also promised that the oven would be serviced and cleaned to look as good as new....
Dear Xolvie Team, I am writing to express my dissatisfaction with the recent service I received for my Teka range hood. Despite multiple follow-ups, the problem persists, and I have not received any satisfactory assistance. I expected better service from a reputed brand like Teka. I request that thi...
Unfortunately, our Teka built-in appliances didn't live up to our expectations. The dishwasher wires began to rust after three years. After five years, the motor started to malfunction. Then, after six years, the electric hob started having a problem with its circuit board. The cost of replacing the...