"The process hasn't completed yet, but I am satisfied with the approach and the mastery of the subject."
About 45 days ago, I purchased a TEKA Thor Kbc 64710 Tcs Bk unit online. Th...e product was delivered to me in a broken condition. Following this, a tech
I purchased a Teka 114270009 – DF 46700 fully integrated dishwasher, and on 20 October 2025 the authorized service carri...ed out the installation at my home in Muğla, Bodrum. During the installation, the service team did not properly connect the water drainage, which caused a serious water leak. Becau
I am experiencing a serious problem with my Teka built-in oven in Yalova, Turkey, due to the inability to supply a spare... part, which has left me unable to use the product for 5 weeks. The part in question is the commutator for 9 programs. The process has been initiated in my name, Orhan T***, and my
"Thank you very much for your fast communication and problem solving."
My Teka HS-605 built-in oven has had a heating element (resistance) failure for approximately one month. Because the hea...ting element was not working, I contacted Teka’s authorized service, and the service team came to my home to inspect the appliance. I informed them that I suspected a heating eleme
I own a built-in Teka dishwasher that is now about six years old. Over time, the racks have started to crumble and rust,... and this problem has become permanent and progressively worse with use. At this point, the racks are so rusted and damaged that the dishwasher can no longer be used properly. I ha
"No one contacted me, I personally called and requested service. I do not want to pay a service fee after all this inconvenience. How do you plan to help?"
On May 14, 2014, I purchased a Teka ARK938 kitchen faucet. However, on Febr...uary 16, 2025, I experienced a spout breakage, which, according to various
"Of course, no one called or asked, Teka should be avoided, unfortunately they do not stand behind their product, and they are not hesitant to send broken and defective products."
The hood was broken in the built-in set sent by Horoz Logistics, which I bought from Teka, and a service form was create...d for this. I gave approval for the replacement, but Teka keeps me waiting despite my repeated requests. It’s been two weeks now. Actually, my experiences with the company are much
I called the technical service due to a smell coming from my Teka built-in oven. They informed me that the heating eleme...nt and a part called the commutator needed to be replaced, saying the insulation was damaged. They also promised that the oven would be serviced and cleaned to look as good as new.
Dear Xolvie Team, I am writing to express my dissatisfaction with the recent service I received for my Teka range hood. ...Despite multiple follow-ups, the problem persists, and I have not received any satisfactory assistance. I expected better service from a reputed brand like Teka. I request that thi
Unfortunately, our Teka built-in appliances didn't live up to our expectations. The dishwasher wires began to rust after... three years. After five years, the motor started to malfunction. Then, after six years, the electric hob started having a problem with its circuit board. The cost of replacing the
On September 13th, I contacted Teka customer service to get the authorized service number for Mugla-Mentese. I called th...e authorized service and reported that one burner on the hob was not working. I sent a photo of the label with the serial number. They said they would schedule a service and closed
"I would like to thank the company officials very much for resolving the issue I experienced... My problem has been solved."
"Please try to reach out via email by providing a solution; I would prefer it to be in writing."
"Thank you very much for your communication process that lasted 4 days, your diligent search for solutions, and your feedback during the mentioned processes. It made me very happy to see that you are always there for your customer."
my Teka induction cooktop has been driving me crazy lately with all these frustrating issues, one of the burners wasn't... working at last, so I called up the service tech to come fix it. But, instead of fixing the problem, the tech actually made it worse. In fact, their actions caused a power outage
