Teka

My Teka HS-605 built-in oven has had a heating element (resistance) failure for approximately one month. Because the heating element was not working, I contacted Teka’s authorized service, and the service team came to my home to inspect the appliance. I informed them that I suspected a heating eleme...

It has been about one year since I purchased my Teka HLX 60 4G AI Al Inox built-in cooktop, and by the end of this period, the paint on the control knobs began peeling off. I contacted Teka’s authorized service, and a service team came to inspect the issue and opened a service record. I first notic...

On December 27, 2023, we purchased a Teka built-in oven as a gift for my grandmother. While the oven was still under warranty, rust began forming inside the interior cavity, but due to her age, she was unable to notice the issue at the time. By the time we discovered the problem, the warranty period...

I have been using my Teka built-in cooktop for about two years, and since the very first day I purchased it, there have been persistent stains and noticeable discoloration on the surface that simply will not go away. Even though I use the cooktop very carefully and keep it clean, I never put its par...

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My Teka dishwasher has had problems since the very first day. The machine constantly shows an E4 error, the door does not close properly, and the installation was not done correctly. I have been dealing with these issues for approximately four months. The product was installed by the contractor com...

I have been experiencing severe rusting on the lower rack of my Teka DW605 S dishwasher for about one month. When I moved into the apartment, the dishwasher was already installed, and I am aware that the appliance is approximately eight years old. Rust developing to this extent in such a short time...

I own a built-in Teka dishwasher that is now about six years old. Over time, the racks have started to crumble and rust, and this problem has become permanent and progressively worse with use. At this point, the racks are so rusted and damaged that the dishwasher can no longer be used properly. I ha...

Today, I experienced a problem with my Teka dishwasher. When I turn the machine on, it makes a noise and the red light turns off. This issue has occurred for the first time. I have not yet contacted customer service, and I tried restarting the machine, but the result did not change. I do not have t...

The hood was broken in the built-in set sent by Horoz Logistics, which I bought from Teka, and a service form was created for this. I gave approval for the replacement, but Teka keeps me waiting despite my repeated requests. It’s been two weeks now. Actually, my experiences with the company are much...

I called the technical service due to a smell coming from my Teka built-in oven. They informed me that the heating element and a part called the commutator needed to be replaced, saying the insulation was damaged. They also promised that the oven would be serviced and cleaned to look as good as new....

Dear Xolvie Team, I am writing to express my dissatisfaction with the recent service I received for my Teka range hood. Despite multiple follow-ups, the problem persists, and I have not received any satisfactory assistance. I expected better service from a reputed brand like Teka. I request that thi...

Unfortunately, our Teka built-in appliances didn't live up to our expectations. The dishwasher wires began to rust after three years. After five years, the motor started to malfunction. Then, after six years, the electric hob started having a problem with its circuit board. The cost of replacing the...

On September 13th, I contacted Teka customer service to get the authorized service number for Mugla-Mentese. I called the authorized service and reported that one burner on the hob was not working. I sent a photo of the label with the serial number. They said they would schedule a service and closed...