About a month ago, I purchased a Smeg matte black kettle, and although I’ve used it very lightly, I’ve already noticed stains forming on the lower part of the kettle. No matter how gently I clean it with a cloth, the marks won’t come off — and this is extremely disappointing for a premium brand.
I have kept the receipt and taken clear photos of the issue. For a product that’s barely been used, this kind of wear is unacceptable, especially when I’ve followed all proper care instructions.
I would really appreciate it if Smeg could step in and offer a solution, whether it's a replacement or repair. I expected far better quality and durability from this brand, and I hope the company will take this complaint seriously and resolve the issue promptly.
I bought a Smeg kettle (KLF05CREU) in Sweden and brought it to Turkey, where I've used it just 3-4 times. Even with limited use, I've noticed that the inside of the kettle is beginning to show signs of mold. If the kettle were crafted from premium materials such as quality steel, it wouldn’t rust, a...
I purchased a kitchen sink from Franke, expecting high quality from such a reputable brand. However, just one week into using it, I deeply regret the decision. Despite handling it with great care, the sink constantly develops unsightly stain marks as soon as it dries. No matter how clean it is, the ...
So, on February 11, 2023, we purchased this Tefal tea maker XL and attempted to use it as soon as we got home. However, after boiling the water, we di...
I strongly advise against purchasing Smeg products. I recently bought a Smeg kettle in Turkey, and the surface of the kettle began to swell after a short time. I contacted the local distributor, but they were unhelpful and refused to help. I was frustrated and disappointed by their lack of assistanc...
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