The experience I’ve had with Smeg products has been incredibly disappointing and trust-breaking. I purchased a 3-piece built-in set from the Smeg branch in Alsancak, Izmir, and shockingly, each item arrived with a defect.
Most frustrating of all was the hob, which developed visible black marks on its cream surface after just a few uses. I was promised a replacement, and after a long wait, the new unit finally arrived — only to discover that it was also faulty. This time, I was told that it would not be replaced again.
To make matters worse, the installation process was chaotic. The service team kept delaying, saying they’d come and then never showing up. When they finally did, the setup was rushed and careless — every product still had visible issues.
I strongly advise against purchasing Smeg products. I recently bought a Smeg kettle in Turkey, and the surface of the kettle began to swell after a short time. I contacted the local distributor, but they were unhelpful and refused to help. I was frustrated and disappointed by their lack of assistanc...
I purchased a Smeg electric stove about a year ago, and despite reporting an issue with the middle burner three months ago, the company has failed to fix it. As shown in the video, the middle burner shows an "A E" light, and the service team initially claimed the issue was covered under warranty and...
I purchased a Smeg dishwasher trusting the brand’s global reputation. However, the product has been malfunctioning repeatedly for over a year, and despite multiple service visits and paying over ₺30,000 in repair costs, the machine still does not work. The first service team (Evser Teknik) replaced ...
LG home appliances and customer service have both disappointed me. My dishwasher recently experienced a simple pump failure, but the authorized LG service center in Bodrum has been dragging their feet for more than a week, making excuses and never returning my calls. Their employees' incompetence an...
I bought a Smeg dough mixer, and after a month of use, the motor would lift the dough hook without pressing the lift button. I contacted the company, and they advised me to send it to the service center. However, they returned it to me, claiming that they had fixed it, but it had not been fixed, and...
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