I placed an order for a Smeg thermos on September 21, but I have yet to receive any updates or information about the shipment. This lack of communication is frustrating, and I now want a full refund. Despite the site’s frequent advertisements, it’s clear from other complaints that it’s unreliable. Why isn’t anything being done to close the site or their Instagram account if there are so many issues? It’s disappointing that no action has been taken by the Ministry of Trade to address this. I’m expecting an immediate resolution and refund.
I placed an order for a Smeg thermos on September 25, 2024, through the Glanzendhome website, and it still hasn’t been shipped. When I try to track the order using the number on the invoice, it says the order cannot be found. I can’t follow up on the shipping, nor can I check the status of my order....
According to the tracking information, my package arrived in İstanbul on June 12 and supposedly cleared customs the same day. But since then, I haven't received any updates whatsoever. It’s been days, and I’m completely in the dark about where my shipment is or when it will be delivered. What makes...
My Stanley thermos is leaking, and I have reported this issue multiple times via WhatsApp and Instagram, yet I have received no response. How long am I supposed to wait? Why is Stanley ignoring customer complaints? The lid is defective—it leaks when placed in my bag, making it completely unreliable...
I submitted a recall request for my Stanley thermos and received confirmation that the photos I submitted were approved. They sent me a recall code and told me in their email dated March 10 that the replacement lid would be shipped within 7 to 9 weeks. It’s now been over 14 weeks, and I still haven’...
I returned my Stanley thermos because of a lid defect, but it's been two and a half months with no updates at all. I sent it out on December 3, and while I got a notification that it arrived on December 20, the Kutupayısı website still indicates that it’s “waiting for the product.” It's really disap...
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