I have had the same peeling problem in my SMEG Kettle MDA product 2 times a year. On the first time my product was peeled the change took place, but on the second time they said they would help with the change with my SMEG Kettle MDA on the phone while I called them, but they sent the product back in the same way after a few weeks, and they said it is a user error. Moreover, they damaged my kettle, which I wrapped carefully and sent intact, and sent it back with the letter "M" fallen. The company is called a distributor of Boğazici Imports which takes place in Türkiye, and this company never helped, even though it damaged my product. The warranty for my product continues. I will go to Consumer Rights and search for my rights. In response, they say there is nothing to do, and they are quite unconcerned and ease about my request. You never have a chance to explain the situation to an authorized person, because the technician sees it as user damage, and they do not help the product they have damaged. This complaint of being robbed is so much even on Instagram that despite it, they say it's the first time they've heard of such a thing. I will share my troubles from anywhere. I'm waiting for you to give me a return about this situation. I preferred SMEG for its corporate identity and as a big, well-known company however, all I have is a disappointment even though I have a still warranty for my product.
I strongly advise against purchasing Smeg products. I recently bought a Smeg kettle in Turkey, and the surface of the kettle began to swell after a short time. I contacted the local distributor, but they were unhelpful and refused to help. I was frustrated and disappointed by their lack of assistanc...
I purchased a Smeg electric stove about a year ago, and despite reporting an issue with the middle burner three months ago, the company has failed to fix it. As shown in the video, the middle burner shows an "A E" light, and the service team initially claimed the issue was covered under warranty and...
I bought a Smeg kettle (KLF05CREU) in Sweden and brought it to Turkey, where I've used it just 3-4 times. Even with limited use, I've noticed that the inside of the kettle is beginning to show signs of mold. If the kettle were crafted from premium materials such as quality steel, it wouldn’t rust, a...
I purchased a Skechers product about 7 months ago, and one month later, the top layer of the product began to peel off. I sent it to the return service twice, and both times they said there was no manufacturing error and returned it. I noticed the lower parts of the peeling area were torn about a mo...
The product I bought with Skechers GO run trail brand was deformed and dismantled on the inner sides of both pairs within a month, although I used the product very carefully and meticulously, the product became like this. My exchange request to Skechers is not accepted. It's called user error. I hav...
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