I bought a Smeg kettle (KLF05CREU) in Sweden and brought it to Turkey, where I've used it just 3-4 times. Even with limited use, I've noticed that the inside of the kettle is beginning to show signs of mold. If the kettle were crafted from premium materials such as quality steel, it wouldn’t rust, accumulate lime, or develop mold as rapidly. I anticipated significantly better durability and performance from a brand such as SMEG, known for positioning itself as a global leader in quality appliances. This situation has made me wonder if SMEG will support its product and resolve this problem. I am contacting you to seek assistance and a resolution, as this does not meet the high standards I expected when I bought this premium product.
I strongly advise against purchasing Smeg products. I recently bought a Smeg kettle in Turkey, and the surface of the kettle began to swell after a short time. I contacted the local distributor, but they were unhelpful and refused to help. I was frustrated and disappointed by their lack of assistanc...
About a month ago, I purchased a Smeg matte black kettle, and although I’ve used it very lightly, I’ve already noticed stains forming on the lower part of the kettle. No matter how gently I clean it with a cloth, the marks won’t come off — and this is extremely disappointing for a premium brand. I ...
I have had the same peeling problem in my SMEG Kettle MDA product 2 times a year. On the first time my product was peeled the change took place, but on the second time they said they would help with the change with my SMEG Kettle MDA on the phone while I called them, but they sent the product back i...
Dear Philips Customer Service,I'm writing to express my dissatisfaction with the Philips HD9255/60 Airfryer basket that I purchased from Turkey. Unfortunately, the Teflon coating of the basket peeled off within just one year, and rust has developed in the basket. I want to emphasize that I followed ...
I purchased a Stanley Classic thermos via Trendyol. After about one year of use, I noticed rust forming on the base of the inner surface. This is very disappointing for a product that is marketed as long-lasting and backed by a 25-year warranty. Since the thermos is still under warranty, I opened a...
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