ReelShort Weekly VIP Charges Continue After Account Deletion

65

For some time I have been experiencing a problem with my ReelShort subscription linked to the ID 1072981344. I accidentally deleted my account and since then I have not been able to log in again to cancel the subscription, but I continue to be charged every week. For almost two months they have been charging me weekly in Peru, even though I no longer have access to my account and therefore cannot use the service. On 13 October 2026 I was charged 44.93 soles, and on 20 October 2026 I was charged 44.77 soles, even though I cannot enter my old account to manage or cancel the subscription. The charges keep appearing, but I have no way from the app or my old account to stop them. I request the immediate cancellation of my weekly VIP subscription and that they stop all future charges. I also ask for your confirmation that the subscription associated with this account has been completely cancelled so that I will not have this problem again.

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