Unauthorized Debit Card Charges For ReelShort-655738035

36

I have discovered two unauthorized charges from ReelShort on my bank card, even though I have never used ReelShort, never created an account there, and never knowingly approved any payment to this company. The first charge appeared on 2 November and the second on 6 November, each in the amount of 22.98 USD, charged in EUR (around 20.55 EUR according to my bank statement). I did not make these purchases and did not subscribe to any service from ReelShort. It is also possible that the party charging my card is an imposter misusing the ReelShort name or pretending that these charges are linked to your platform. After noticing the transactions, I immediately contacted my bank, reported the payments as fraudulent and had my bank card cancelled. I am currently waiting for a letter from my bank with the documents needed to complete the fraud report. I request that these unauthorized payments be fully refunded, that any existing subscription or payment agreement linked to my data be cancelled, and that my bank card details be removed from your systems. I also ask for written confirmation of the cancellation and refund, as well as clear information on whether these transactions are truly connected to ReelShort or to any third party misusing your brand.

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