I made a purchase today around 1:00 a.m. from the website diamondtopupbd.com for a Clash of Clans Gold Pass. The site of...fered the Gold Pass for 650 BDT and I paid 650৳ via bKash for the product named "Clash of Clan Gold Pass BD" for my game account. On the product page they stated that the delivery
A long time ago, I created a clan in Clash of Clans called “wuncaki.” I would now like to change the name because I want... to use the name “Eski şehir” so that other players can find my clan more easily. I cannot find any option in the game to change the clan name, and I have no way to change it. I h
I have been experiencing a very serious issue in Clash of Clans for approximately a week. On my Redmi Note 14 Pro, whene...ver I enter the game and start a Trophy War or League War attack, the game suddenly closes immediately after I deploy my heroes. Because of this issue, I have lost my Trophy War at
I am filing a complaint about an incident I experienced in Supercell’s Clash of Clans today at approximately 6:50 PM. Th...e clan called “Gerçekler işte” had been repeatedly sending me invitations for a long time. After receiving so many invitations, I eventually decided to join the clan. I joined the
I would like to report a complaint regarding a Clash of Clans clan named “将夜,” which appears to be located in Turkey and... has Turkish set as its language. The content in this clan’s description is extremely disturbing and contains sexually inappropriate and perverse expressions. Considering that chil
I received a temporary 7‑day suspension on my Clash of Clans account today, even though I have not engaged in any scammi...ng or similar behavior. The in‑game message suggests that I was doing some kind of scam talk or something similar, but this is not true and I believe the ban is a mistake. I am the
I am filing a complaint about an incident we experienced today in Clash of Clans. A player in Global Chat used insulting... and profane language toward my girlfriend. Because of this, we blocked the player from Global Chat. However, the same person later joined our clan and continued directing severe p
I purchased a special offer in Clash of Clans through the App Store using my Paycell card for 79 TL, which included a Bu...ilder Hut and 1,000 Gems. Before purchasing the offer, I specifically asked whether the Builder Hut, which was normally sold for 1,000 Gems in the in-game shop, would increase to 2
My Clash of Clans village, named “son odun bükücü” and associated with player tag #YPRU9QCL, was stolen through the Goog...le Play account linked to it on Tuesday, July 28, between approximately 4:00 PM and 5:00 PM. The email address associated with my village, “e************@gmail.com,” was compromise
I have been receiving messages containing severe insults and profanity from several players through the clan chat in Cla...sh of Clans. In particular, the extremely offensive insults directed at my mother and sister have been deeply disturbing and have made me lose interest in playing the game. I used
I am writing regarding a serious problem with my Clash of Clans account, which I lost on 1 June 2026 and have been unabl...e to access for about a month now. Someone changed the email address connected to my Supercell ID, and since then I can no longer access my village. My lost village had the usernam
I would like to report a player in Clash of Clans with the player tag #R99G2U0YJ. I believe this player may be using che...ats or exploiting the game, and I am very concerned about what I observed during an attack on my village. The player's Army Camp capacity appeared to be 160, yet during the attack
I am a Clash of Clans player using a Supercell ID email, and since 01 June 2026 my account has been temporarily locked d...ue to so‑called suspicious activity. When I try to log in, I receive an error message and I cannot access my village and progress at all. I have already contacted Supercell support
On May 26 at approximately 3:52 p.m., I purchased a Clash of Clans in-game package that included Gems and the Builder's ...Hut for approximately $3 using my credit card. Although the payment was successfully charged to my card, the purchased content was never delivered to my game account. I reported t
For the past two days, I have been unable to access Clash of Clans because the game repeatedly displays an error message... stating that a new update containing processor and performance improvements is required. However, when I open my device's app store, no update is available, leaving me unable to u
"Good, thanks"
I was the leader of my Clash of Clans clan for a long time and personally invested a great deal of time and effort into ...growing it to Clan Level 10. Due to personal circumstances, I was unable to log into the game for approximately one year. When I finally returned, I discovered that the clan leader
I have been playing Clash of Clans on an Android device, and my account was locked about a month ago. When I open the ga...me, I see a warning saying that my account has been locked for security reasons and that I need to enter an unlock code to recover the account. I never received such a code, and I
I have been unable to log into my Clash of Clans account for nearly one year. Because the email login verification code ...is not being delivered, I cannot access my village. My village name is Sedat42, my Town Hall level is 14, and the account is linked to the email address h*********@gmail.com**. Re
I am writing this complaint due to an issue that occurred in Clash of Clans about one week ago. In our long-standing cla...n named “m. E. B”, the clan leader had been inactive for a long time. During this period, a person with no real connection to the clan was automatically assigned as leader. After g
While purchasing a Barbarian King skin in Clash of Clans, I experienced an internet connection issue, and during this pr...ocess, I was charged twice. Even though I purchased only one skin, an extra charge of $5 was taken from my account. The payment was made through Google Play. The receipt shows a c
I can no longer access the Clash of Clans account I have been playing for a long time, and despite trying many times, Su...percell refuses to return my account. I know my account’s player tag and all related information, yet I am being left without proper support and have become a victim of this situat
I have been playing Clash of Clans for 13 years. My account has my credit card and personal information on file, and I r...egularly purchase paid in-game content. I repeatedly received warnings claiming that I had shared my account with other people, and afterward my account was completely shut down. I
My Clash of Clans account was permanently and unjustly banned. I had taken a break from gaming, and when I returned to p...lay, my account had been banned, and I am deeply saddened to have lost it as I really want to recover it; the claim is that another person tried to log into my account, but it was
Clash of Clans is a free-to-play mobile strategy game developed and published by Supercell Oy, a Finnish game company founded in 2010. Released in 2012, the game allows players to build and upgrade villages, train armies, defend their bases, and compete against other players. It features clan communities, multiplayer battles, seasonal events, and optional in-app purchases.
Official Website: https://supercell.com/
Game Support: https://support.supercell.com/clash-of-clans/en/
Customer Support Email: [email protected]
Developer Email: [email protected]
Phone Number: +358 50 5991385 (listed in Google Play developer information).
Clash of Clans operates in the mobile gaming and digital entertainment industry. The game combines base-building, resource management, multiplayer combat, and community-based competition.
Player complaints about Clash of Clans commonly involve account access, in-game purchases, technical performance, and competitive gameplay. Issues raised by players include:
Have you lost access to your village, experienced a missing purchase, received an unexpected ban, or encountered technical problems in Clash of Clans? Share your experience on Xolvie to explain what happened, raise awareness of recurring issues, and help other players make informed decisions.
