I have been playing Clash of Clans on an Android device, and my account was locked about a month ago. When I open the game, I see a warning saying that my account has been locked for security reasons and that I need to enter an unlock code to recover the account. I never received such a code, and I ...
I have been unable to log into my Clash of Clans account for nearly one year. Because the email login verification code is not being delivered, I cannot access my village. My village name is Sedat42, my Town Hall level is 14, and the account is linked to the email address h*********@gmail.com**. Re...
I am writing this complaint due to an issue that occurred in Clash of Clans about one week ago. In our long-standing clan named “m. E. B”, the clan leader had been inactive for a long time. During this period, a person with no real connection to the clan was automatically assigned as leader. After g...
While purchasing a Barbarian King skin in Clash of Clans, I experienced an internet connection issue, and during this process, I was charged twice. Even though I purchased only one skin, an extra charge of $5 was taken from my account. The payment was made through Google Play. The receipt shows a c...
I can no longer access the Clash of Clans account I have been playing for a long time, and despite trying many times, Supercell refuses to return my account. I know my account’s player tag and all related information, yet I am being left without proper support and have become a victim of this situat...
I have been playing Clash of Clans for 13 years. My account has my credit card and personal information on file, and I regularly purchase paid in-game content. I repeatedly received warnings claiming that I had shared my account with other people, and afterward my account was completely shut down. I...
My Clash of Clans account was permanently and unjustly banned. I had taken a break from gaming, and when I returned to play, my account had been banned, and I am deeply saddened to have lost it as I really want to recover it; the claim is that another person tried to log into my account, but it was ...
For the past two days, I’ve been unable to access my Clash of Clans account on my iPhone. I want to log back into my level 120 village, but after the latest game update, the app automatically creates a new village instead of loading my existing one. When I go to Settings → Connect with Supercell ID...
I had been logging into Clash of Clans on my Samsung A21s every day without any issues. However, on the morning of October 20, 2025, when I tried to open the game, I was suddenly met with two options: “Log in with Supercell ID” and “Play without Supercell ID.” I have never created a Supercell ID, n...
I was automatically logged out of my Clash of Clans account on my iPhone, and when I tried to log back in, the verification code was not sent to my linked email address (k*******@icloud.com**). As a result, I’ve been unable to access my account. This issue started today, and I have never experience...
My Clash of Clans account has been inaccessible for about a month. On my Android device, I’m trying to log into my Town Hall 14 account named “s***” (#QU9L0Y**), which is linked to Play Games. However, even when I select “Yes” to the prompt asking if I want to log into the TH14 account, it keeps req...
My Clash of Clans account has been inaccessible for about a month. On my Android device, I’ve been trying to log into my Town Hall 14 account named “s*”** (Player Tag: #QU9L0Y*), which is linked to Google Play Games. When I open the game, it asks, “Do you want to load the TH14 account?” — but even a...
In Clash of Clans, my account with tag #GJ882QV0V (Town Hall level 8) encountered a problem about an hour ago. The Hunter Queen skin, which I purchased with the Gold Pass, has disappeared from my account. After the latest update, the skin is no longer visible. No other content is missing, and I only...
My Clash of Clans account (player name: C* Bey**, player ID: #P*CUYP**) was stolen two days ago on my Samsung Galaxy S22 device after the email address and recovery phone number were changed without my permission. I have already provided all the necessary information proving ownership of the account...
I’ve been unable to access my Clash of Clans account named “selin35” on the Android platform for a long time. When I enter the email address associated with the account, the “Log into the game” screen appears, but I can’t access my account no matter what I do. This issue has been ongoing for about 5...
On September 22, 2025, while playing Clash of Clans on my Android phone, a diamond package worth ₺1,929.99 was purchased unintentionally while my phone was in my pocket. Even though I have a fingerprint screen lock enabled, the device somehow unlocked in my pocket, entered the game, and completed th...
On September 21, 2025, around 11:00 AM, I suddenly lost access to my Clash of Clans account, which I have been playing for nearly 10 years. My account had a Town Hall level 17, level 224, and my clan name was Türk Yıldızları. I used to log in with my email a*****@gmail.com**, and I have proof of my ...
In the Clash of Clans game, I am unable to access my account when trying to log in from my Android device. My account is linked to a Gmail address, but during the login process, I do not receive the verification code to my email. I tried multiple times, but the code never arrived, and therefore I ca...
In Clash of Clans, my account named “jiyan” was banned right after my younger brother accidentally purchased a Gold Pass and I submitted a refund request for the transaction. Since then, I have been unable to access my account, and this situation is deeply upsetting. I have spent years building and ...
While playing Clash of Clans on my iPhone today, my in-game money suddenly disappeared even though I did not perform any action. There was no ongoing battle, and I did not touch the screen — I only locked my phone for a short while and reopened it, only to see that 132,000 gold was gone, leaving me ...
On September 13, 2025, around 22:00, in Clash of Clans, two players joined our clan and shared a suspicious website, claiming we could earn a free background by visiting it. I entered the site, submitted my email address and the code provided, and immediately noticed issues with my account — it had ...
On September 17, 2025, while playing Clash of Clans, I attempted to purchase a special offer through the Supercell Store, but I received an error message stating “You are not allowed to make this purchase”, which prevented me from completing the transaction. I have experienced similar issues in the ...
I play Clash of Clans on my Samsung Galaxy S23, and today I upgraded my Town Hall, which rewarded me with a 4x bonus. At the same time, a 4x bonus event started in the game. Since both bonuses are running simultaneously, I should be receiving a total of 8x bonus loot, but instead, I am only receivin...
I play Clash of Clans on iOS, with the username m* and my clan “t*.” For about two months now, especially during the August and September Clan War Leagues, we have been facing a recurring problem: The stars are not calculated correctly, Our clan shows as 39 members, while opponents with the same n...