Reelshort Continues Charging $29.99 Despite Confirmed Subscription Cancellation


I am writing to report an ongoing issue with my Reelshort subscription and the related payments. I cancelled my Reelshort subscription on October 21, as confirmed in the subscription screen, and from that date I expected no further charges. Despite this, I have been charged three more times after cancellation. In my bank account I can see recurring payments of 29.99 USD from REELSHORTW, including a charge on October 28, 2026 and another on November 4, 2026, and I believe these charges are being taken through Apple Pay. There is also a further 29.99 USD payment currently in pending status. When I try to log in to the Reelshort app now, it says that I do not have a subscription, yet these payments are still being taken. I request that Reelshort investigates this situation, confirms that my subscription is fully cancelled, and refunds all three unauthorized payments, including the most recent pending 29.99 USD payment, that have been taken after October 21. I also ask that no further charges be made to my account in the future.

