If ReelShort charged you for coins without warning and you want a refund,
Stop further charges first;
• Check if there’s an active subscription:
– App → Settings → Subscription → Cancel
– App Store / Google Play → Subscriptions → Cancel
• Important:
– Deleting the app does NOT stop billing
Gather strong proof;
• Collect:
– Bank statement showing the charge
– Screenshots of coin purchase (or lack of confirmation)
– App activity showing unexpected deduction
• Also include:
– Transaction ID + purchase date
Contact ReelShort support;
• Email:
– [email protected]
• Write:
– “I was charged for coins without clear consent. I request a full refund.”
• Attach:
– All proof
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
