I am sharing this complaint regarding an order I placed from the Popeyes branch located in Uşak Karun Shopping Mall. Due... to the lack of any direct customer support contact, both Popeyes as a corporate brand and Yemeksepeti have left customers without a clear point of communication, causing serious i
On March 23, 2026, at around 7:30 PM, I placed a Popeyes order through Migros Yemek. In the meal I received, there was a... serious hygiene issue—I found a hair inside the hamburger. Because of this, I was unable to consume the product and felt extremely uncomfortable from both a hygiene and health st
I am writing to express my deep frustration regarding an unresolved issue with my order from the Popeyes location at 491...9 Airline Dr, Houston, Texas 77022. On January 4, 2025, I placed an order of approximately $100, paid by debit card, which I never received. The only reference I have is the number
"Nothing changed. We weren't called, and no refund was issued."
On January 11, 2026, at 1:09:47 PM, my daughter placed an order from Popeye...s through the Yemeksepeti app. The order number is p2js-85j1, and the payme
On December 10, 2025, at around 5:02 PM, I placed an order through Yemeksepeti from Popeyes in Gazi Neighborhood, Ankara..., and selected the Super Deal menu. I paid an additional fee to upgrade the fries in the menu, but despite this, the fries were delivered in a small size. After noticing this issu
On December 20 at around 6:01 PM, I had an extremely negative experience at the Popeyes location on Kıbrıs Şehitleri Str...eet No:12 in Kordon, İzmir. Even though the restaurant was not crowded, our orders were not taken for a long time, and when we asked about it, we were spoken to in a disrespectful
On the evening of December 14, 2025, I placed an order through Yemeksepeti from the Popeyes square mall location for a P...opeyes XL sandwich meal. In the order notes, I clearly stated that I am allergic to mayonnaise and specifically asked for the sandwich without mayonnaise. Despite this, the burger
On November 18, 2025, at 14:33, I placed an order from Popeyes through Yemeksepeti with order number #fgfv-c0z8. My orde...r was not delivered for 1.5 hours. During this time, I tried to reach Yemeksepeti’s help center, but I could not get through for half an hour. When I tried calling the restaurant u
On October 4, 2025, I placed order #10565919186 through Trendyol Yemek from the Popeyes Samsun Kale branch. Although my ...order included the “Müthiş 4’lü” menu and a kids’ meal, I only received one hamburger, one fries, and a toy. I immediately contacted Trendyol Yemek regarding the missing items and
On 06/09/2025, we placed an order from the Popeyes Atlantis branch through Yemek Sepeti. Although we ordered at 18:26, b...y 20:23 the status still showed “Preparing.” During this time, we contacted Yemek Sepeti customer service and were told that the restaurant had been warned and the order would be e
At 11:55 AM, I placed a ₺461 order at the Popeyes Maltepe store through Yemeksepeti. This order, which I planned for lun...ch, is still showing as “preparing” even though it was supposedly collected an hour ago, and I have not received any notification about it. When I try to cancel the order, the syst
The fries served at Popeyes were very bad, and I couldn’t eat them because they were all soaked in oil. When I mentioned... it to the staff, they said they also ate them that way and therefore it was not a problem, then brought me another portion. However, those were the same as well. I have never enco
On August 26, 2025, I ordered the Maxi Boneless menu and extras from the Antalya Özdilek Popeyes branch. I paid and wait...ed to pick up my order. My order was prepared faster than expected. I requested the fries be spicy, but the employee (cashier N*** Y***) haphazardly poured the spice onto the tray,
Today, August 6, 2025, I visited the Popeyes branch in the Fethiye Erasta Mall. I didn't have my glasses with me, and be...cause I'm nearsighted, I couldn't order via the smartwatch. Since I'd previously paid with a credit card at the cash register at your branch, I tried to order again via the cash re
On August 1st, I ordered a Poppy Sandwich from Popeyes, but instead of the usual chicken, there was only a single nugget... inside the sandwich. When I complained, they said this is how it’s served now. This response was both surprising and frustrating, as I expected at least the product to match its d
"The restaurant manager took a close interest in the issue and even made a small gesture. He stated that the problem would not happen again. Thank you."
I placed my order at 21:49. It's now 23:50, and I'm writing this complaint about my Popeyes order through Yemeksepeti. I...t’s been 2 hours—no food, no refund, and no one responsible to talk to. There’s no one to contact, no money, no food. My order was incomplete, incorrect, and they sent a 3-liter bo
On 4/11/2024, between 19:56 - 20:10, I tried to pay with my meal card, Multinet, at your Popeyes branch in Erzurum MNG M...all, but I was informed that they couldn’t process the payment. When I checked with Multinet, they confirmed there were no issues and that the payment could be accepted. I am not a
I went to Popeyes in Alikahya, Kocaeli, for dinner with my family, and the experience was beyond frustrating. No matter ...what, they couldn’t get our order right. I had to go back and forth to the counter multiple times just to get the correct sauces, utensils, and tissues. Even after all that, the pl
Hello, today I took my son to Uludağ Faculty Hospital. After 4 hours of neglect, our doctors not only didn't examine but... didn't even listen to my child. After being told to drink coffee and wait for 4 hours, we went to Görükle Nilüfer Popeyes restaurant to eat. Because my 2.5-year-old son was hungry
I placed an order for a family pack from the Popeyes brand through the Tıkla Gelsin app around 8:15 PM on February 17th.... Tracking the courier via the live tracking feature, I saw that he had circled the entire district and finally reached me; naturally, the food had gone cold. However, the real shoc
Hello! My complaint is about the Turkish branch of Louisiana Fried Chicken, Popeyes. Our family loves the brand and the ...quality it implies. We always prefer this chicken to any other fast food chain. Unfortunately, the Turkish representatives of the franchise cannot uphold the high standards that th
They ran out of bread, so I had to cancel my order from Popeyes. I learned about it from the delivery driver, not from t...he company. Popeyes did not even bother to call or let me know about this problem, which is a shame. It took them one business day to tell me my money would be back after I called