On October 4, 2025, I placed order #10565919186 through Trendyol Yemek from the Popeyes Samsun Kale branch. Although my order included the “Müthiş 4’lü” menu and a kids’ meal, I only received one hamburger, one fries, and a toy. I immediately contacted Trendyol Yemek regarding the missing items and sent photos of the package and receipt. However, today my request was rejected, and no solution was offered. This has happened to me before, and I was left in the same situation again. Since it’s not possible to reach Popeyes customer service directly, I could only seek help through Trendyol Yemek but got no result. I paid ₺575 via Metropol QR but did not receive my full order. I request a refund for the missing items and ask that my issue be resolved promptly.
On November 18, 2025, at 14:33, I placed an order from Popeyes through Yemeksepeti with order number #fgfv-c0z8. My order was not delivered for 1.5 hours. During this time, I tried to reach Yemeksepeti’s help center, but I could not get through for half an hour. When I tried calling the restaurant u...
On 08.08.2025, I placed an order from Burger King via Trendyol GO (Order No: 1041410705). My order arrived incorrectly, no replacement was made, and I still have not received a refund. Moreover, I was told that only half of the amount I paid would be refunded. I paid ₺710, but was informed that only...
I am writing to express my dissatisfaction with a recent order placed through the Trendyol GO app. On January 7, 2025, at 6:18 PM, I ordered food from Popeyes. When the order arrived, I found that the items did not match what I had originally ordered. To make matters worse, some of the items I recei...
I ordered two McDonald’s menus with Friends series toys today at around 11:00 via Trendyol Go from the Istanbul Bağcılar 15 Temmuz branch. I specifically chose these menus because of the Friends toys, but they sent the wrong toys instead of the Friends toys. For this order with number 10762243116, I...
On November 2, 2025, I placed an order from Popeyes and all the ingredients I specifically asked to be removed from my burger were still included. In addition, the nuggets were missing, and the fries were ice-cold. Despite clearly noting these details in my order, they were ignored. I frequently exp...
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