On 4/11/2024, between 19:56 - 20:10, I tried to pay with my meal card, Multinet, at your Popeyes branch in Erzurum MNG Mall, but I was informed that they couldn’t process the payment. When I checked with Multinet, they confirmed there were no issues and that the payment could be accepted. I am not an uninformed customer; I work in a supervisory role and am somewhat familiar with the process. Should I have to forego my meal benefit just because your branch doesn’t want to accept payment as they please? The staff were also disrespectful. Even when I mentioned I would file a complaint, they laughed it off. I wish I could have captured their facial expressions. Should I simply stop choosing your branch? You risk losing many customers this way. How do you intend to address my grievance? Let me emphasize that I am also filing a complaint against your staff. I expect an urgent response.
I'd like to express my displeasure with the Popeyes restaurant at Batman Merkez Kültür Mahallesi due to their poor management style. It's disheartening to see how much their product quality has deteriorated. I placed an order with Multinet on September 10, 2023. They first called and asked if I coul...
Today, August 6, 2025, I visited the Popeyes branch in the Fethiye Erasta Mall. I didn't have my glasses with me, and because I'm nearsighted, I couldn't order via the smartwatch. Since I'd previously paid with a credit card at the cash register at your branch, I tried to order again via the cash re...
On Tuesday, October 8, I placed an order at Popeyes, but the POS machine malfunctioned during payment. I waited at the register for about 10 minutes, but I was running out of time as my break was ending. To make matters worse, my Multinet account was charged, and the blonde cashier assured me that t...
At 11:55 AM, I placed a ₺461 order at the Popeyes Maltepe store through Yemeksepeti. This order, which I planned for lunch, is still showing as “preparing” even though it was supposedly collected an hour ago, and I have not received any notification about it. When I try to cancel the order, the syst...
On October 13, 2025, at around 9:45 p.m., I placed an order from McDonald’s MarkAntalya branch in Antalya. However, my meal was completely cold, the staff was extremely inattentive, and the counters were in very poor hygienic condition. I especially had trouble communicating with the staff to collec...
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