The meal I ordered from your Popeyes restaurant in Antalya Fabrikalar Mahallesi was extremely disappointing. Several items were missing from my order and the food that arrived was burnt and lacked flavour, making it inedible and highly disappointing. Coming across such subpar service was a significant disappointment. In addition, the process for receiving a refund was just as exasperating. Even though I paid ₺5 for a sauce, I was only given a refund of ₺3, and no apology was provided for the subpar service. It's quite disappointing to witness your establishment's lack of focus on customer satisfaction and service quality. I find this kind of approach to be completely unacceptable and it has greatly eroded my trust in your brand. I demand that this situation be resolved promptly, or I will have no choice but to escalate the matter.
Dear Sir/Madam, Regarding the complaint, we have been unable to reach our customer through the phone numbers provided on the site. Once we reach our customer, the necessary information will be provided on the matter, and the relevant update will be made on the site. We submit this for your information. Sincerely, Popeyes Customer Service
I placed an order with Popeyes, but the food arrived cold and undercooked. When I contacted them, they promised to issue a refund but treated me disrespectfully during the process. Even worse, Yemek Sepeti, the platform I used to place the order, did nothing to address the issue. It has been severa...
I have faced repeated issues with my last three orders from Popeyes in Kuşadası, where key items like fries and onion rings are missing. Previously, minor items like sauces would be forgotten, but I didn’t make a big deal out of it. However, this has become a consistent problem, and it’s unacceptabl...
I went to Popeyes in Alikahya, Kocaeli, for dinner with my family, and the experience was beyond frustrating. No matter what, they couldn’t get our order right. I had to go back and forth to the counter multiple times just to get the correct sauces, utensils, and tissues. Even after all that, the pl...
On November 18, 2025, at 14:33, I placed an order from Popeyes through Yemeksepeti with order number #fgfv-c0z8. My order was not delivered for 1.5 hours. During this time, I tried to reach Yemeksepeti’s help center, but I could not get through for half an hour. When I tried calling the restaurant u...
When I got home and opened the order I had picked up from Popeyes, I was deeply disappointed. The quality of the food was extremely poor; stale and tiny portions had simply been reheated and packed. The sizes were so small they wouldn’t even suit a kids’ menu. The chicken and fries smelled bad, and ...
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