Very Poor Customer Service - Popeyes
On 08/06/2026 I visited the Popeyes location at 3317 Bardstown Rd and had a very disappointing experience. The manager was clearly left alone without proper support and was trying to cook and run everything at the same time, and there was no cashier available. Because of this, my wait time was about 30 minutes. Despite waiting that long, the restaurant did not have about half of the items I ordered, and my order still came out wrong. During this whole process I was not offered any discount, free drink, or any gesture of goodwill, even though I paid a total of $44 for this visit. The manager seemed to be doing his best with only two people working, but the overall service and order quality I received were not acceptable. I request to be compensated for this experience and the incorrect order, considering the long wait, missing items, and the amount I paid.
