Popeyes Charged Me for Undelivered Orders – Refund Request for $42.63

I placed two separate orders through the Popeyes app from the Panola Rd location in Lithonia, Georgia, on July 23, 2026, with a total value of $42.63. Unfortunately, neither order was delivered. One order was cancelled in the app, while the other was marked as "abandoned." Despite this, I was charged for both orders and have not received a refund for either one. I made several attempts to contact the restaurant by phone, but no one answered. I also contacted Popeyes customer support regarding both orders, but I was informed that they would not issue a refund or were unable to resolve the issue, even though I never received the food or the service I paid for. I kindly request a full refund of the $42.63 charged for these undelivered orders. I also ask that this matter be investigated to ensure that customers are not charged for orders they never receive and are provided with appropriate support when issues like this occur. I would appreciate written confirmation once my refund has been processed.