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PlayerUp

PlayerUp Logo
PlayerUp

Complaints

8 complaints
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PlayerUp Middleman Payment Never Sent After Completed Account Sale

June 24 9:43 PM

I used PlayerUp’s middleman service to sell my X (Twitter) account with over 20,000 followers. The buyer has already rec...

1

PlayerUp Middleman Scam Me And Won't Send My Money For 2 Years Now

May 5 9:31 AM13

I used PlayerUp’s middleman service to sell an account, and I chose to receive my payment via bank transfer to my bank a...

PlayerUp Middleman Scam Me And Won't Send My Money For 2 Years Now

Got Scammed By Middleman On Playerup

April 23 9:17 PM62

I used PlayerUp’s middleman service to sell an account, and the transaction was completed on 19.04.2026. Despite the sal...

Got Scammed By Middleman On Playerup

PlayerUp Bans Seller for “Suspected Fraud” Without Proper Notification

March 15 3:16 PM41

I am a seller on multiple online marketplaces and have been using PlayerUp primarily to bump my sales threads. On March ...

PlayerUp Withholding $4,000+ & Retaliatory Ban After Legal Complaint

February 15 2:12 AM90

I have been a verified vendor on PlayerUp under the username “Azorkai” for several years. During this time, PlayerUp has...

PlayerUp Withholding $4,000+ & Retaliatory Ban After Legal Complaint
PlayerUp Withholding $4,000+ & Retaliatory Ban After Legal Complaint

I Face PlayerUp Holding My $174 Payment After Completed Account Sale

August 13, 2025 1:25 PM120

I sold my Nintendo Switch account through PlayerUp, and all parts of the transaction were completed smoothly. However, t...

I Face Unauthorized $1,648 Credit Card Charge From PlayerUp

July 16, 2024 4:55 PM114

An unauthorized charge was made by PlayerUp without my knowledge or consent. On July 8, 2024, $1,648 was charged to my Q...

I Face Fraudulent PlayerUp Transaction Using My Card Details

March 18, 2024 2:39 AM106

On March 17, 2024, an unauthorized charge of $257.50 USD was made by PlayerUp to my QNB Finansbank credit card without m...

Brand Overview: PlayerUp

PlayerUp is an online digital marketplace focused on buying, selling, and trading gaming, social media, and online service accounts. The platform has been operating since around 2007 and offers middleman services designed to help facilitate transactions between buyers and sellers.

Contact Info

Customer support email: [email protected]

Additional support email: [email protected]

Industry and Operations

PlayerUp operates in the digital marketplace and gaming account trading industry. The platform connects users who want to buy or sell accounts related to games, social media platforms, streaming services, and other digital properties.

  • Marketplace for gaming and social media accounts
  • Middleman and escrow-style transaction services
  • Digital asset trading between private users
  • Premium seller memberships and listing upgrades
  • Support tickets, dispute handling, and live chat systems

User Sentiment

User sentiment is highly mixed, with many complaints centered on delayed payments, transaction disputes, and customer support responsiveness.

  • Delayed withdrawals and payout processing
  • Difficulty contacting customer support
  • Disputes involving middleman transactions and alleged scams
  • Account freezes, restrictions, or marketplace access issues
  • Refund delays and unresolved transaction disputes
  • Concerns regarding crypto payment handling and verification
  • Slow response times for urgent tickets

Share Your Experience

If you’ve experienced issues with PlayerUp, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.