You're not the only one whose card information PDFe.com kept after a single payment without making it clear how to get rid of it.
Several Xolvie users say they were charged without permission and have trouble getting in touch.
Start by making it clear on PDFe's official contact form that you want them to delete your payment information for good.
If they don't respond or refuse, file a chargeback with your bank and say that the data was kept without your permission. Include your request to delete the data as proof.
In the meantime, clear out any saved card information that is in your browser's autofill settings. PDFe says it does not directly store card information.
This makes sure that your payment information is deleted from your computer, even if the site doesn't follow through.
❗ If you’re struggling with a similar issue, file a complaint on Xolvie to connect with others and find support.
Related Complaints
Pdfe.com Unauthorized Charge for PDF Editor Subscription

On 3 March, I noticed that PDFE.COM charged my bank card 49.95 € for what appears to be a monthly PDF editor subscription. I only used the service briefly around mid‑February and then chose not to use it anymore, switching to Word instead. I never knowingly approved a paid subscription, nor did I en...
PDFE.com Subscription Fee Not Clearly Disclosed

I am writing to report unauthorized recurring charges made by PDFE.com on my BCA Mastercard credit card and to request a full refund and the immediate cancellation of any subscription linked to my information. I used PDFE.com only once to convert a single PDF file. For that one-time transaction, I ...
Cancellation Of Pdfe.com Subscription and Refund

I am writing to report unauthorized recurring charges made by PDFE.com on my C6Bank Mastercard credit card and to request a full refund and immediate cancellation of any subscription linked to my data. I used PDFE.com only once to authorize a specific conversion of a PDF file. At no time did I clear...
Pdfe.com Unauthorised Debit Refund Request

I hold an ICICI Bank credit card and recently noticed that an amount of 5,213 is being debited every month as a subscription payment to the website pdfe.com, starting from 30 December 2025. I have never registered on this site, never started any trial, and have not knowingly given my consent for any...
Unauthorized Charge Of €49.95 From Pdfe.com Via Apple Pay

On February 15, 2026, I noticed an unauthorized charge of €49.95 from PDFE.COM on my ING bank card ending in 5120, processed via Apple Pay. I have never created an account with this service, nor have I knowingly subscribed to any plan or authorized any payment to PDFE.COM or PDFLEADER. This is a one...
Pdfe.com Fraudulent Transaction Without Consent

On February 15, 2026, at 8:16 PM, a charge of $75 was made to my card with the description “Pdfe.com 9646343 Sant Cugat d Es,” without my knowledge or authorization, and the money was withdrawn from my account. I did not approve any membership, purchase, or payment to this company, and I absolutely ...
Pdfe.com Hidden Subscription Fee Complaint

I have learned through experience that the website Pdfe.com operates in bad faith. I made a $1 payment for a one-time PDF editing service. I believed this was a single-use fee specific to that transaction, and I was not given any notice or asked to approve any subscription or recurring payment. Abo...
Pdfe Overcharged After One-Time PDF Conversion

On February 5, 2026, I used the Pdfe digital platform solely for a PDF conversion service and was charged $1 on my Garanti Bank credit card for that transaction. At no point during this process did I see any clear or understandable disclosure indicating that I would be enrolled in a subscription or ...
Pdfe.com Scam - Unauthorized Charges

I used PDFE.com on January 23, 2026, only for a one-time file conversion and did not at any point intend to purchase or agree to a yearly subscription...
Pdfe.com Amount Deducted Even After Cancelled Their Subscription

I subscribed to the annual plan on pdfe.com using the free trial and then cancelled my subscription through your website before I was charged. After cancelling, I also sent you an email to confirm this, and I received a reply from you at my email address, “charu1***@gmail.com”, clearly stating that ...
Pdfe.com Hidden Recurring Charge Hits My Card Without Notice

On January 8, 2026, I noticed that $52 was charged to my VakıfBank credit card without my authorization as a 2-month subscription fee on the website pdfe.com. I had only downloaded a single prepaid document from that site once; I did not approve any subscription or recurring payment. Despite this, a...
Unauthorized pdfe.com Subscription Charge Appears on My Account

I used pdfe.com to convert several documents and paid the listed fee separately for each document. However, on January 10, 2026, I noticed an additional charge of $56 taken from my account without my knowledge or consent. I did not approve this transaction, did not request any subscription, and did ...
Hidden pdfe.com Charge Appears After One-Time $1 Payment

On January 1, 2026, at approximately 4:22 PM, a charge of $56 was made on my Ziraat Bank debit card by the website pdfe.com, without my knowledge or c...
Pdfe.com Stealing My Card Information

I am writing regarding an unauthorized subscription and card data use by PDFE.com that I discovered on 5 January 2026. I noticed a charge of almost Rp 2,000,000 in Indonesian Rupiah on my Mandiri card ending in 86383 for a subscription that I did not knowingly approve. I had previously created an ac...
Pdfe.com's Trial Version To Bankruptcy
I started a trial subscription with Pdfe.com on 4 September 2025 for €0.50 and cancelled it the same day. Despite this, Pdfe.com continued to charge me through Google Pay, linked to my SNS Bank account in the Netherlands, every two weeks. In total, these unauthorized charges have added up to approxi...
Pdfe.com Auto-Charged My Card Without Notice or Confirmation
I previously purchased a trial membership for $1 USD on pdfe.com, and I used this membership once after paying the stated fee. However, on January 2, 2026, a new charge of $56 USD was made to the same card without my knowledge, consent, or any prior notification. This charge appears on my card state...
Credit Card Fraud Claim Over Pdfe.com Unauthorized Transactions

On December 28, 2025, while reviewing my card activity, I noticed that a charge of $56 USD had been made on my İş Bankası virtual card under the name ...
Pdfe.com Took $56 From My Bank Account Without Authorization
On December 27, 2025, at 3:45 PM, I noticed that a transaction of $56 USD had been made from my Garanti Bank Turkish lira checking account under the name Pdfe.com, without my knowledge or authorization. I did not give pdfe.com any payment authorization, and I do not have any membership or subscripti...
Pdfe.com Charged My Card $56 Without Consent After $1 PDF Service Purchase

In December, I purchased a one-time PDF editing service through pdfe.com and made a single payment of $1 from my Ziraat Bank credit card on December 5. I did not approve any subscription, and at no point during the sign-up process did I select recurring payments, automatic renewals, or any similar c...
Pdfe.com Made Repeated Unauthorized Charges After One-Time PDF Use

I accessed pdfe.com for free and used the site only once to convert a PDF, making a voluntary one-time payment of $1 with my credit card. Despite the fact that I never requested or approved any subscription, two unauthorized charges were made to the same card: $56 on November 9, 2025, and another $5...
Pdfe.com Enrolled Me Without Permission and Charged $56
On December 2, 2025, I made a $1 payment through the website pdfe.com in order to use the Pdfe application only once. During the payment process, I did not approve any membership, subscription, or recurring payment plan, and I used the application only on that day for a single, one-time purpose. De...
Pdfe.com Deducted Money Without Consent

I am writing to raise a complaint against Pdfe.com regarding an unauthorized auto-renewal charge. On January 6, an amount of 5,213 was deducted from m...
Pdfe.com Unauthorized Auto-Renewal Charge After Short-Term Access Purchase

I am filing a complaint about Pdfe.com, whose system and terms of use I find very user-unfriendly and misleading. On 21 November, I purchased a short-term access to Pdfe.com as a one-time use and I agreed to pay for this limited period only. However, on 28.11.2025, money was automatically withdrawn ...
Pdfe.com One-Time Payment Turned Into Hidden Subscription

On November 4, 2025, I paid for a PDF conversion service on the website pdfe.com for 31 TL, using my credit card from Ankara. I intended to use it as ...
pdfe.com Charged Me $58 Monthly After a One-Time PDF Payment

On October 31, 2025, in order to use a PDF editing service on pdfe.com, I made two one-time credit card payments, for a total of about $1 (card ending in 1954). However, on November 7, 2025, without any approval or notification from me, a $58 monthly subscription fee was charged to my account. Since...
