On February 5, 2026, I used the Pdfe digital platform solely for a PDF conversion service and was charged $1 on my Garanti Bank credit card for that transaction. At no point during this process did I see any clear or understandable disclosure indicating that I would be enrolled in a subscription or that a higher fee would be charged later.
However, on February 12, 2026, I noticed a second charge of $75 on my Garanti Bank credit card ending in 7051. I did not provide any explicit authorization for this transaction, nor did I receive any notification, SMS verification, or email regarding this charge. There was also no clear disclosure stating that such a subscription fee would be collected at the end of any trial period. For this reason, I consider this transaction to be unauthorized and in violation of consumer protection laws, as it was made without my explicit consent.
I request that the unauthorized $75 charge be refunded to my card immediately and in full, that any subscription initiated in my name be canceled at once, and that my card information be permanently deleted from your system. I also request a clear and written explanation regarding this transaction.
Otherwise, I will file a formal chargeback dispute with my bank and pursue all available legal remedies, including filing a complaint with the Consumer Arbitration Board.
On January 9, 2026, at 12:45 AM, I noticed a pending charge of $56 on my Garanti Bank credit card under the name pdfe.com. This was a transaction I did not authorize and did not use in any way. I discovered this completely by chance while reviewing my credit card activity. At that date and time, I d...
On December 2, 2025, I made a $1 payment through the website pdfe.com in order to use the Pdfe application only once. During the payment process, I did not approve any membership, subscription, or recurring payment plan, and I used the application only on that day for a single, one-time purpose. De...
I have learned through experience that the website Pdfe.com operates in bad faith. I made a $1 payment for a one-time PDF editing service. I believed this was a single-use fee specific to that transaction, and I was not given any notice or asked to approve any subscription or recurring payment. Abo...
Between September 23 and September 28, 2025, a total of $100 (two separate charges of $50 each) was withdrawn from my Garanti Bank card ending in 6014 for the PDF Guru service without my knowledge or consent. I had only previously made a one-time payment of $1 for a document conversion, and I have n...
On February 8, 2026, I started a one-week trial membership through pdfe.com. The trial fee was clearly listed as $1 on the website, and I approved the transaction believing that I would only be charged that amount. When I checked my İş Bank credit card statement, I saw that on February 8, 2026, at ...
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