I used pdfe.com to convert several documents and paid the listed fee separately for each document. However, on January 10, 2026, I noticed an additional charge of $56 taken from my account without my knowledge or consent. I did not approve this transaction, did not request any subscription, and did not knowingly agree to any recurring payment. This charge appeared on my credit card statement as a POS transaction.
I request the immediate refund of the $56 that was charged without authorization and the cancellation of any subscription or recurring payment that may have been created in my name. Even though I emailed pdfe.com regarding this issue, I have not received any response so far.
I ask the responsible parties to investigate this transaction that occurred without my knowledge or consent, resolve my grievance as quickly as possible, and implement the necessary controls to prevent a similar situation from happening again.
On January 8, 2026, I noticed that $52 was charged to my Enpara credit card as a 2-month subscription fee on the website pdfe.com, without my knowledge or consent. I had only downloaded a single document from this site as a one-time, prepaid purchase, and I did not approve any subscription or recurr...
On October 31, 2025, a monthly subscription fee of $58 was charged to my account without my consent for a PDF conversion service from pdfe.com. I did not approve this transaction, nor did I receive any notification indicating that a subscription had been started. The payment was made using my İş Ba...
On December 28, 2025, while reviewing my card activity, I noticed that a charge of $56 USD had been made on my İş Bankası virtual card under the name ...
I accessed pdfe.com for free and used the site only once to convert a PDF, making a voluntary one-time payment of $1 with my credit card. Despite the fact that I never requested or approved any subscription, two unauthorized charges were made to the same card: $56 on November 9, 2025, and another $5...
On January 8, 2026, I noticed that $52 was charged to my VakıfBank credit card without my authorization as a 2-month subscription fee on the website pdfe.com. I had only downloaded a single prepaid document from that site once; I did not approve any subscription or recurring payment. Despite this, a...
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