Pdfe.com charged me more than advertised for download; how can I get a refund?

I am writing to report my negative experience with the website pdfe.com and to warn others about its highly suspicious and non-transparent practices. On February 26, 2026, I noticed unauthorized attempts to withdraw money from my Mastercard issued in Ukraine, linked to the use of pdfe.com. When I co...

I used the pdfe.com service once via their main website and paid 0.64 EUR with my Wise card on 21.02.2026 for what was clearly presented and intended as a one-time use. I did not subscribe to any plan or give explicit consent for a recurring payment. However, using my card information from that init...

Yesterday I used the website Pdfe.com to edit a PDF file. In order to be able to download the edited document, the site required me to create an account. There was a big red message claiming a “100% discount for new users” and a 7‑day trial, which clearly gave the impression that this would be free ...

I noticed an unauthorized charge on my account from Pdfcharge.com, and I am requesting a full refund and cancellation of any subscription linked to my details. I signed up only for a free trial to sign documents and did not knowingly approve any paid subscription or recurring payment. On February 17...

On February 8, 2026, I started a one-week trial membership through pdfe.com. The trial fee was clearly listed as $1 on the website, and I approved the transaction believing that I would only be charged that amount. When I checked my İş Bank credit card statement, I saw that on February 8, 2026, at ...

On February 15, 2026, at 8:16 PM, a charge of $75 was made to my card with the description “Pdfe.com 9646343 Sant Cugat d Es,” without my knowledge or authorization, and the money was withdrawn from my account. I did not approve any membership, purchase, or payment to this company, and I absolutely ...

I have a subscription with PDFE.com, and I would like to request that it be cancelled with immediate effect as of 15 February 2026. I have tried to contact the company for this purpose, but I was redirected to your platform instead. I request written confirmation that my subscription has been fully ...

About three months ago, I made a one-time trial purchase on Pdfe.com and paid $1 for the trial. There was no clear or explicit disclosure that this payment would start a subscription, that it would continue after the trial period, or that my card would be charged on a recurring basis. Despite this,...

I am writing regarding an issue with PDFe’s subscription service, which is promoted as a free service but, in practice, led to an ongoing, undisclosed paid subscription. On 26 November 2025, I downloaded a file using PDFe, believing I was using a free service. No clear or transparent information was...

I subscribed to the annual plan on pdfe.com using the free trial and then cancelled my subscription through your website before I was charged. After cancelling, I also sent you an email to confirm this, and I received a reply from you at my email address, “charu1***@gmail.com”, clearly stating that ...

On January 2, 2026, I noticed a charge of $56 on my VakıfBank Platinum Plus Metal credit card under the name pdfe.com. When I called customer service, I learned that similar charges of $56 had also been made in November and December, and that in October, there were two smaller charges of $1 each. I ...

On January 2, 2026, I noticed a charge of $81 on my VakıfBank Platinum Plus Metal credit card under the name pdfe.com. When I called customer service, I was informed that the same $81 charge had also been made in November and December, and that in October there were two smaller charges of $1 each. I...

On January 9, 2026, at 12:45 AM, I noticed a pending charge of $56 on my Garanti Bank credit card under the name pdfe.com. This was a transaction I did not authorize and did not use in any way. I discovered this completely by chance while reviewing my credit card activity. At that date and time, I d...

On January 8, 2026, I noticed that $52 was charged to my Enpara credit card as a 2-month subscription fee on the website pdfe.com, without my knowledge or consent. I had only downloaded a single document from this site as a one-time, prepaid purchase, and I did not approve any subscription or recurr...

I started a trial subscription with Pdfe.com on 4 September 2025 for €0.50 and cancelled it the same day. Despite this, Pdfe.com continued to charge me through Google Pay, linked to my SNS Bank account in the Netherlands, every two weeks. In total, these unauthorized charges have added up to approxi...

On December 29, 2025, I made a payment of approximately $1 through pdfe.com in order to use a PDF editing service for only one week. During this process, I did not give any clear, explicit, or informed consent to an annual or high-priced subscription. However, on January 5, 2026, I noticed that an ...

I previously purchased a trial membership for $1 USD on pdfe.com, and I used this membership once after paying the stated fee. However, on January 2, 2026, a new charge of $56 USD was made to the same card without my knowledge, consent, or any prior notification. This charge appears on my card state...

I made a payment of approximately $1 USD on pdfe.com to use the PDF editing service for one week only. Even though I did not give any clear, informed, or explicit consent for an annual or high-priced membership, I later noticed that an annual subscription fee of $56 USD was automatically charged to ...

On December 27, 2025, at 3:45 PM, I noticed that a transaction of $56 USD had been made from my Garanti Bank Turkish lira checking account under the name Pdfe.com, without my knowledge or authorization. I did not give pdfe.com any payment authorization, and I do not have any membership or subscripti...

On December 6, 2025, I created an account on Pdfe.com using my email address o******@gmail.com** in order to try using a PDF file for €0.50 as a trial. However, after this transaction, I discovered that on December 13, 2025, a €49.95 subscription fee was charged to my account without my knowledge or...

On November 24, 2025, a payment of $53 was charged to my QNB credit card from my registered Pdfe.com account without my knowledge or consent. I only used this website for a PDF conversion service, and I had already paid for that service. I did not start any paid membership or subscription beyond tha...

I logged into the pdfe.com website for free and performed only one PDF conversion, for which I knowingly made a $1 one-time payment with my credit card. Other than this, I neither requested nor approved any subscription. Despite that, two unauthorized charges were made on my card: $57 on 11/09/2025 ...

On October 23, 2025, I visited pdfe.com solely to download a single PDF file. The site displayed the word “free” everywhere, and I do not even remember entering my credit card information. Despite this, on the same day—October 23, 2025—a charge of $56 was made to my card without my permission or app...

On November 20, 2025, I discovered that 1,550,967 VND had been withdrawn from my VIB Mastercard credit card by a website called pdfe.com, even though I have never given any approval or created any subscription with this site. I noticed this while checking my account activity, and I have never provid...