Unauthorized Charge Notice: Pdfe.com
I am from South Africa and I would like to report an unexpected charge from PDFE.com. On 15 August an amount of R399.00 was taken from my credit card for a subscription, even though I believed I was only making a once‑off payment of R10. During sign‑up I was under the clear impression that I was paying a single R10 fee and there was no clear or prominent information that I would be charged a monthly subscription of R399.00. This hidden cost is misleading and I only noticed it today when I checked my card statement. On my PDFE.com account the charge appears under my name, Jansie B***. I consider this charge to be unauthorized and based on unclear information. I have already removed my card details from the platform to prevent further debits. I request that PDFE.com immediately cancel any active subscription linked to my account, refund the full R399.00 that was charged on 15 August, and confirm that no further charges will be taken from my card.
